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skunyyy's avatar
skunyyy
Seasoned Novice
6 months ago

Re: [Update: FIXED - Dec. 2024 >] EA app Won't Start/Launch

I have played Battlefield 2042, stoped my stream and left for cuple of hours, my pc didn't restart nor did i get any updates, i tried to open FC 25 than i got the error message that i get from BF 2042 after i came back from dinner. I have tried every solution, even opend my ticket case number 196656558

and it got closed with no reply. When i try to resume it there it stays closed, there is no option for me to start a new one.

I have:

- Deleted all files

- Redownloaded on a diffrent drive

- Changed windows 10/11

- Changed user admin accounts 

- Changed hardware, but my account from steam when i launch the game i get the same error.

Only the EA Update app works to open in CMD to say "you have the latest version".

I ask you people is there a fix since my ticket was closed.

22 Replies

  • Hey bro i have the same problem i got yesterday.I hope someone will answer to us.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Well for me it's BF and FC. It takes two works normaly for some reasons...

    I'm trying Origin, working, but tells me to update to EA that doesn't work... 

  • I dont know. I cannot run ea app for Gods sake.And i cannot install origin there is some problem too.This is so frustrating.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Yes, it gives me an option "please use EA APP" and that's about it.

    Can't run origin anymore.

    No idea why they don't patch something so simple when other EA games work with Steam if you buy it on Steam.

  • I fix it somehow.But fix was hard reseting whole windows.So give it a try and hope u for the best.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Did u delete all your data or just windows reinstall, because i switched to 11 and still the same problem.

  • iigloo's avatar
    iigloo
    Seasoned Veteran
    6 months ago

    That app has been bugged even since launch. Same with Origin. But it´s a product from EA so there is no surprise there...

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    that was 2 years ago

    but yes, i did, i reinstalled windows 10, than installled new windows 11

    this is the last thing that happend before EA APP stoped working.

    https://www.twitch.tv/videos/2317851265

    I have changed the steam download region, cleared cache, even support reached out that everything is fine on there side. 

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Yes, and it all comes down to EA app not opening. Only update app works, app recovery or ea desktop ea service is not working.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    I can't even generate a bug report log because the APP doesn't open, just closed instant it was open.

    I have check all windows updates and have up-to-date.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Same thing with FC 25 

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Just doesn't open, and my ticket is still getting resolved without any e-mail or contact info or reply what so ever. 

  • I have the same problem for 4 days, I dont know whats wrong, I dont wont to install new windows because this EA app stopped working after an update, this is a joke

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    You have a work around with Origin but the point is that EA App doesn't work or the installed help exe files and no one cares 

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    6 months ago

    I understand what you're saying now. You're saying the EA app doesn't work and won't open.

    Have you tried uninstalling the EA app using Add/Remove Programs in Windows OS settings?

    Does the EA app show up as an installed app in Windows Add/Remove Programs list?

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    It shows installed, when u try to open the uninstaller from EA doesn't open/work. Had to download windows uninstaller because when i manualy delete all EA files, they still showd up in start. But generaly, when u try to open a game over steam, EA doesn't work.

    The only game it does work is: It Takes Two, simple EA login with no EA app over Steam. 

  • Same here. Tried to open the Sims and the EA was just not launching at all. Tried redownloading and all the compatibility changes, nothing works. Hopefully it's just a patch bug and it'll be fixed in a week or so. I know it worked like a week ago before the patch, if you can try to restore it to an older version?

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Hi you can't, but you can use origin before it shutsdown till they fix it...

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey folks, I've moved this thread to the EA App boards so it's in the correct spot for this issue to be investigated.

  • skunyyy's avatar
    skunyyy
    Seasoned Novice
    6 months ago

    Hi, I can give Teamviewer or Remote Desktop to EA Staff for data collection. 

    I have run all posible issues, it's like i'm hardware banned from EA Desktop APP and Steam to EA doesn't work because the EA Desktop App doesn't even open, it did work but it stoped.

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