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NO EA GAMES WORK
Everything was fine until about 3 weeks ago. Every time I try to launch a game it loads the ea app, gets to the splash screen ( BFV for example ) then minimizes ea and crash, nothing opens have tried BFV,BF1,SWBF2 nothing. I have looked online for EVERY solution, I have cleared my ea cache, removed the documents files, made sure everything is running as admin, done a complete system reboot, all my drivers and OS are up to date. nothing and i mean nothing has worked to resolve this, with BF6 releasing soon i want this fixed
Disconnecting from an account whose email address has been closed
Yesterday I wanted to disconnect my Epic and Steam account from EA, but I had closed the email of the connected EA account, so I tried to open a new EA account and connect it, but it didn't work. How can I disconnect the account from the EA account I can't access? Can support do anything about it?ERROR
I have EA Play through Xbox gamepass for PC but when trying to install a game (like Star Wars Jedi Survivor) it gives me this error "We're having trouble connecting to EA app. Try restarting the Xbox app or contacting EA app support". I also can't see Xbox in the EA connections tab. I have tried: restarting my pc fully closing both the Xbox and the EA apps reinstalling the EA app But nothing has changed. Would love to get some help as I found nothing helpful online.Purchased for Mac but downloaded for Windows
I just purchased SimCity for Mac (I know that I selected for Mac, and the purchase receipt proves I selected the option for Mac), but when I look in my library on my EA app, it shows that it's for Windows and unavailable. Is this a bug? What do I do to get it fixed?
I can't submit my refund request
Hello, I bought Battlefield 4 yesterday, but I'm not very satisfied with it. When I tried to request a refund on the Refund Tool today, I found that after clicking the "Confirm and Submit" button, it kept spinning and couldn't complete the submission of the refund request.
EA APP CRASHING SECONDS AFTER OPENING.
This is starting to get ridiculous, i've had this issue along with 4 more of my buddies for months now. Ive did every possible thing that has been said over and over, how theyre getting away with not fixing this is crazy. with Battlefield 6 right around the corner, I garuntee half of the people will discover this **bleep**ty bug after having to come back to this **bleep**ty launcher after forever. I can provide a clip of me starting the app and it closing literally 5 seconds after launching to the login screen. The app is already updated so it says when using the manual updater. App recovery does absolutetly nothing
Cannot Open Skate CPT or Any other Games on EA App
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 155111511 Which client functionality are you experiencing this bug with? Launch Game When did this happen? (dd.mm.yy hh:mm) 2/17/2024 Summarize your bug Every time I go to open a game through the EA App, it never launches. I get the "preparing game" message, another instance of the EA app pops up in the task bar for half a second, then the game never launches. I've tried multiple different fixes and nothing works. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not sure, the app does not work. What happens when the bug occurs? The game does not launch What do you expect to see? An app that actually allows me to play the games I've purchased. This app never works. Just trying to play the Skate CPTCannot link my PlayStation account with my EA account
For nearly a year off and on, I’ve been trying to link my ea account with my PlayStation network. PlayStation has no such link on the website for me to unlink. And as the picture shows, there’s apparently an old account connected to my PSN. I then tried logged into the the ea site using my PlayStation identity and there was no existing account apparently. I don’t know what to do at this point. It’s giving me no options. It says I’m linked, shows no link in the “manage linked accounts” page, has no linked account on my PSN, yet keeps barring me from connecting to my current ea account because of an “existing” one. Please help
Sims 4 error: Failed to launch game
Sims 4 has failed to launch for some weeks now. I've uninstalled and redownloaded multiple times, repaired multiple times, as well as moved folders around and nothing seems to have worked. I've attached the error message I get when I try to launch. edited title for visibility. -puzzlezaddict
Syndicate (2012) Not launching
Whenever I try to launch my digital copy of the game, Syndicate, it tells me the product can't be activated on my computer using the Origin account provided. If I try to enter my product activation code, it tells me my computer is offline, when it's not, and that the code can't be entered. I think this has to do with Origin being replaced with EA launcher, since I used to be able to play it on my computer, before the launcher was changed. Please fix this so that your game I bought is still playable.
Can't uninstall a game
Hello, I have this problem where i can't uninstall a game, in this case it's Battlefield 1; I press the uninstall button but nothing happens, I don't get any confirmation message and the game doesn't unistall, only the play button refreshes and that's it. I tried to repair the game and restart the app multiple times, and nothing changes. With other games everything works perfectly, it's just Battlefield 1 that gives me this issue.
"We were unable to verify your credit or debit card."
Hi, I've had the problem with "We were unable to verify your credit or debit card." for months now and I've tried all my cards and my friends and it does not work. I dont have the other payment apps and I have tried Klarna but that does not work either. How do I fix this?My Account got hacked by strange domain
I just watch the battlefield 6 trailer and i got hyped so i want to play battlefield 2042, i downloaded EA app again and then i realized my account got hacked, email has been changed, auth code linked to that strange domain that even don't exist. I lookout trough EA Help website but the services really bad, theres really 0 method how to get back my account. That's not the only problem, my xbox and steam account also linked to that EA account, so when im using xbox gamepass i can't play other EA games. Did anyone know how to contact EA services?You don't have access...
When trying to start up Battlefield 4 via Steam (after purchasing and installing the game via Steam), I'm greeted with this error message "You don't have access. This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again." The game does not appear in the EA app library, which shows 10 games owned and Battlefield 4 does not show up, whereas the EA Help website for this account shows 11 games installed, and Battlefield 4 does show up. I have attempted the following to resolve: Cleared the cache both in-app and via Windows File Explorer. Unlinking and relinking the associated Steam account. Validated the integrity of the game files via Steam. Uninstalled and re-installed the EA app. Logged in to the EA app using the Steam log in option. Logged in to the EA app by launching the game via Steam. Manually installed/re-installed punkbuster, ensured punkbuster A and B both have access to System32 Manually ensuring punkbuster is allowed through Windows Firewall Manually checked for updates on punkbuster Restarted the PC after trying all of the above. Does anyone know of a fix to this issue that doesn't involve the above? I have submitted a help request via the EA Help website but I don't have any confirmation of if this help request has been received by EA Help or any way to see it or follow up on help.ea.com. I just want to play some Battlefield 4 in the run up to Battlefield 6 :/ Thanks in advance
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