Recent Discussions
Is EA support chat broken or nonfunctional? Need specific webbrowser?
I tried the support chat as i got a double charge from ea storebought dlc, but there is no answers, no chatwindow. Only a waiting time estimate and then nothing happens. There is now two tickets opened but as i reopen them nothing happens when i press the button and it just advise me to go to my tickets. A proper bootloop. I have turned on popups and other things and i run firefox. Never been in this situation with a company before as there is no write in section or option only a nonfunctional chat. Any advise on techical details on how to interact with EA chat?13Views1like4CommentsMy steam account linked to the email I dont know(I think its hacker email)
I start my game on stream and get request to change password due timeout credential (something like that) next I login with another ID in EA app and try to linked my steam account with it and found that my steam was linked to the email z**** bla bla >> and I dont think I never have any email start with "z" letter before. I tried to send ticket for help but can't find anyway to contact EA support directly please help.Solved3kev8twyfsjf2 hours agoRising Newcomer25Views0likes3CommentsOld registered games not in library
I have a new Computer. There's no problem to install Sims 3, Sims 4 or some other games, but there are some games not listed in my library like Sims 3 medieval or Spore. I know they're registered! But they just don't show up in my EA App library. If I enter the Spore code in my account-site it is said it's already registered, but still it doesn't show up and, additional, if I install them from CD because there 32bit-programs, they will not install in the standard-folder C:\Program Files\EA Games but in the C:\Program Files (x86)\Electronic Arts. I bought it once for much money when they were published, I don't see to buy them again. Please help me, at least to get updates.KatrinBlue3 hours agoSeasoned Scout9Views0likes1CommentThis isn't my account
Somehow on this ea account I have connected my Xbox account to it, I have no memory of making this account and connecting my Xbox account to it. I don't know what gmail account this account uses and can't recover it. How do i unlink my Xbox account and if i can't how do i delete this account.12Views0likes1CommentMissing packs
I got on sims the other day and all of the mods I bought were missing could yould help me please?9808a1c4564d8ee57 hours agoSeasoned Newcomer48Views0likes7CommentsIssue with incorrect currency showing
On the weekend, I went to buy a Sims 4 kit and the amount was shown in English pounds. I live in Australia, and my EA account and my computer both show that information. Today, I checked it out and it shows the correct amount on the initial page for the kit but when I press 'purchase', it shows the amount in pounds. What can I do to correct this because I won't buy anything while it's incorrect?5Views0likes0CommentsEA app won't launch
I'm on mac. I can see app in Finder and Launchpad and i'm able to press it to open and the icon bounces a couple times and it shows up in the toolbar but NEVER actually opens. (not a black screen, it just never opens) uninstalled and reinstalled like 50 times checked my connection made sure my mac is up to date to be compatible with EA app made sure to restarted and relaunched app cleared cache tried opening through LaunchHelper submitted multiple error reports This has been happening for the past 3 weeks and i've gotten no help from EA support whatsoever. Read so many forums from people with the same issues as me and it seems they also got no help. I need answers. This is incredibly frustrating because nothing has changed on my part so there should be no reason for the app to not work.15Views0likes0Comments- naomibraxx10 hours agoNewcomer11Views0likes0Comments
Sims 4 expansions not downloading
I was trying to play the sims 4 and got an error message that started with 123. I took all of my mods off and reinstalled the game. Now it is saying it's 'Missing Content'. My packs on the EA app say in library when i go to purchase them but when I open my library, there's nothing there but the sims 4 game. The only option I have is to play with missing content or view packs. How do I download the packs? I don't see an option to download or is this an issue with something else?Nania102512 hours agoSeasoned Newcomer3Views0likes0CommentsE-mail não enviado
Minha conta da E.A com meu email principal, na qual todos meus jogos estão vinculados está indisponível para entrar, pois minha autenticação de 2 fatores não funciona com o E.A app. O e-mail com o código simplesmente não é enviado à mim. Logo, o ingressamento no aplicativo torna-se impossível. Tentei me logar através da Steam, Epic Games, Google e Playstation, todos os email de verificação das plataformas ditadas anteriormente são enviados, com exceção do principal: E.A. Espero que resolvam meu problema, solicito um cancelamento da autenticação de 2 fatores na minha conta ou uma possibilidade de troca de email vinculado ao login.3Views0likes1Comment"We could not activate XYZ on this computer using the EA Account you provided"
Hello everyone The game, which I purchased from Epic Games and played on both my PC and my rog ally device without any problems for months, no longer opens on my PC and gives an activation error. I can't access the game for 3 days from pc. But on Ally, there is not any problem the game works normally. Solutions I tried: - Delete and reinstall the EA application - Delete and reinstall the game - Deleting and reinstalling Epic Games Launcher - Unlink and link again with Epic Games - Changing my password None of them worked. I'm waiting for solutions CM edit: edited title for clarity as the same error comes up for different games.Solved8.9KViews7likes213CommentsMy EA App is showing friends offline when they aren't
So I logged in EA and my friends list is showing that they all are offline when I know they aren't and they aren't blocking me from seeing them. I can run Battlefield fine, but I cannot join their squad. I restarted the app, logged out and back in, restarted my computer, cleared my cache and went offline and back online. What else could I do to fix this?1.2KViews17likes37Comments