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CarbonCarl's avatar
CarbonCarl
Hero (Retired)
5 years ago

Re: Broken Play List Games

Hi @thegamingfish22

Any game in the vault should be fully playable, try logging out of your EA account or resetting the password.

You could also fully reboot your console by shutting it down and unplugging the power cable for a few mins and see if that makes a difference.

If not you could contact an EA adviser and they might be able to help out: https://help.ea.com/

3 Replies

  • Didn't work, I tried contacting ea last night and the chat worker told me that they were the newest version so they wouldn't be the full game, but j k ow that people have downloaded mafden 20 out of the vault since February so I guess I'm screwed

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    5 years ago

    @thegamingfish22

    Hey there,

    Scroll down on this page to see what's available in the Play List, per platform: https://www.ea.com/ea-play - we list the full games, not trials.

    If you can't download the full games, make sure you:

    • Have an active EA Play subscription
    • Are logged in to the correct EA account

    I hope that helps!

  • CarbonCarl's avatar
    CarbonCarl
    Hero (Retired)
    5 years ago
    @thegamingfish22

    Madden 20, FIFA 20 and NHL 20 are all in the vault, which means they are the full game and completely playable to any EA Play subscriber. The trials are for the newest games that release, so in this case Madden 21, FIFA 21 and NHL 21, none of which are in the vault.

    As Tom linked you can see the full list of vault games that EA Play subscribers can download and play fully, that is the whole point of EA Play.

    Again as Tom mentioned, double check your subscription and double check the account is correct and linked properly. Keep us posted bud.

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