Disconnect EA Account or give me my money back.
The old ea account name is rileytheninja. My old Xbox gamertag, brassdeep, is permanently tied to an ea username I cannot access. You’re scamming people by selling them games with broken online functionality. I have spent over 3 weeks opening over 35 tickets in your support bot and have found it mechanically impossible to remove an account I cannot access from my console. You’re scamming people and you’ve lost any respect I had for you as a game distributor. I just wanted to play f1 online. You always “send a reset to the console” but this notoriously doesn’t work for anybody anywhere on earth. I have tried I have tried again. I will not try it a 36th time. everybody who interacts with this bot fully gives up your product. You are bleeding money by being cheap useless garbage. DO NOT TELL ME “Please use the 'Contact us' button at the bottom of this page to open a case”. It DOES NOT FUNCTION AS A SOLUTION. THIS IS A KNOWN BUG.Solved32Views0likes4CommentsUnknown EA account linked to Xbox account
I recently got the Xbox Game Pass for PC but ewhen I try to play an EA Play game it prompts me to link an EA account. I follow the steps and when i try to connect both accounts it display this: "The accounts cannot be linked because your account DANTAKULLO from Xbox already has a link with the EA Account (unrecognized email)" The live chat support hasn't been helpful at all, keeps asking me the same questions so I decided to post here. Hopefully someone could help me with this issue. Thank you!SolvedDANTAKULLO1 day agoSeasoned Newcomer234Views1like4CommentsCANCEL MEMBERSHIP
I have been trying to cancel my EA membership before it goes off. I'm very lost as to how to do this, its not very clear. The subscription I got was the monthly one with a R90 or $5/$6 initial payment until the next month, where the full amount will be paid. If I could get clear instructions on cancelling the membership or indication where I misunderstood something I would greatly appreciate it. The screenshot of the game is just to show there IS a membership active but no direct to the point way of cancelling it. I have been going in circles.Solvedkaylaisagenius2 days agoRising Newcomer44Views0likes3CommentsBring Medal of Honor: Airborne to EA Play and PS5
Bring Medal of Honor: Airborne to PS5 and EA Play EA, please consider bringing Medal of Honor: Airborne to PlayStation 5 and adding it to EA Play. Medal of Honor: Airborne remains one of the most unique and innovative first-person shooters EA has ever published. Unlike traditional WWII shooters, Airborne gave players the freedom to parachute into missions and choose their own landing zones, creating different approaches to every objective and making each playthrough feel unique. Even today, very few games offer the same level of freedom and replayability. For many fans, Airborne wasn’t just another Medal of Honor game—it was one of the franchise’s defining entries. Its atmosphere, soundtrack, weapon progression system, and memorable missions made it stand out from its competitors and helped cement the Medal of Honor series as one of gaming’s most respected military shooter franchises. Unfortunately, many players can no longer experience the game because it remains tied to older hardware. A whole generation of gamers has never had the opportunity to play this classic title, while longtime fans have no easy way to revisit it on modern consoles. Bringing Medal of Honor: Airborne to PS5 would preserve an important part of EA’s gaming history while introducing the game to a new audience. Whether through backward compatibility, a digital re-release, a remaster, or inclusion in EA Play, any effort to make Airborne accessible again would be greatly appreciated by the community. Adding the game to EA Play would also strengthen the service’s catalog of classic EA titles. The Medal of Honor franchise played a major role in shaping the military shooter genre, and Airborne deserves to be preserved alongside EA’s other iconic games. There is a passionate community of fans who still talk about Airborne nearly two decades after its release. The continued interest in classic shooters shows that there is a market for preserving and celebrating great games from previous generations. If you support bringing Medal of Honor: Airborne to PS5 and EA Play, please leave a comment, share your memories of the game, and vote in the poll below. The more support this discussion receives, the better chance EA will recognize the demand for bringing back this beloved classic. Thank you for considering this request. #BringBackMOHAirborne #MedalOfHonorAirborne #EAPlay #PS55 Would you like to see Medal of Honor: Airborne come to PS5 and EA Play? A) Yes, I’d play it on day one. B) Yes, especially if it’s included with EA Play. C) Yes, and I’d support a remaster. D) Maybe, depending on features and pricing. E) Vote by replying with A, B, C, D, or E and share your favorite memory from the game.Charliee9311 days agoSeasoned Newcomer119Views0likes3CommentsRecurring Subscription Fee
I cancelled my ea play subscription a while back and I keep getting recurring subscription fees. Ea is physically stealing money from me and I can't stop it from happening. I need urgent help as I will be contacting my bank as it's basically fraud. I have all transaction details as evidence.llawgoch25218 days agoSeasoned Newcomer143Views2likes1Comment- CristianoDT722 days agoNot applicable309Views0likes2Comments
Subscription problems
Hello. I have an active EA Play subscription purchased through Steam. The next payment date is June 24, so the subscription is active. The problem is with It Takes Two. The game launches only as the Friend's Pass / Friend Version and after a few hours of gameplay asks me to purchase the full version, even though the game is included with EA Play. What I have already done: Verified that EA Play subscription is active in Steam. Reinstalled It Takes Two completely. Cleared EA App cache. Logged out and back into EA App. Unlinked Steam from an old EA account and linked it to the correct EA account. Restarted Steam, EA App and the PC multiple times. Despite all of this, the game still launches only as Friend's Pass and the main menu says "Friend Version" and asks me to purchase the full game. Could you please check whether my EA Play entitlement for It Takes Two is correctly assigned to my EA account and help resolve this issue? Thank you.25Views0likes0CommentsEA Play is no longer listed in PlayStation Store under 'Subscriptions'.
I am in the UK and have been checking EA Play once or twice a week since the BF6 open beta because I want to know when BF6 will appear for download. I went yesterday to check and EA Play is no longer listed under the 'Subscriptions' page - it previously had been listed below GTA+. I can do a manual search for EA Play and I can find it that way, but I can also no longer access the full list of games available, only the most recent. I have tried to play all of the EA Play games I have downloaded onto my PS5 and they all work without issue, which means it isn't a licensing issue on my part. Anyone know why the app page & games list are missing? Thanks.Solved250Views1like3Comments- Harrydish71 month agoRising Newcomer124Views1like1Comment
Disappointed with decreasing value of EA Play Pro
I have spent the past few hours trying to talk to someone about the new Battlefield 6 Season Pass for Season 2, and I have to say I am pretty frustrated with this service. I pay the annual subscription for Pro, but the fact that I am expected to pay for additional content for games feels like a slap in the face, especially when compared to rival services like Ubisoft+. I understand having a lower tier offering that doesn't give every piece of content, but the "premium" membership should offer all content. Every DLC, every content pack, every premium feature. There should be absolutely nothing in the EA app that I do not have access to if I'm paying this much per year.Azrael_Deschain1 month agoRising Novice301Views2likes2CommentsCan't cancel my EA Play membership
After I try to cancel my EA Play membership by clicking on the cancel membership button my browser starts to load the http://www.ea.com/manage-membership/cancel website but before that website finishes loading the browser is redirected to the ea.com/play website where there are no options for cancelling my membership. I have installed the EA Play app and tried to cancel my membership there but it directs me to the website. Please help.Solvedswtor-janiceri1 month agoSeasoned Novice1.7KViews2likes11CommentsIssue with PC Game Pass and EA Play
I have an active PC Game Pass subscription and my Microsoft account is linked to my EA account. However, the EA App does not show that I have EA Play, and the Xbox app says it cannot connect to the EA App. Could anyone explain why this is happening or how I can fix it? Any help would be appreciated.503Views1like3CommentsEA Play trial - this trial can only be played on the account that downloaded it.
I receive the following error message when I attempt to play College Football 26 or Madden 26 that has been downloaded to my Xbox Series X from EA Play: “EA Play trial - this trial can only be played on the account that downloaded it. Please sign back into the account and restart the game to continue your progress.” I restart my console, the server refreshes, and I am able to play a game. However, upon the game ending, the whole process restarts…KidKrashPH19921 month agoSeasoned Newcomer5.3KViews10likes54CommentsEA needs to stop charging my account
Been getting a 5.99 charge monthly. None of my EA accounts even has a card on file, let alone a subscription. I tried to talk to a customer service rep, and the AI kept looping back to the same things every time. I am getting incredibly irritated that I am losing $6 a month with no way of finding out even why or how this started.166Views0likes1CommentEA SPORTS NHL® 26 EA Play Supercharge Bundle NOT RECEIVED YET
I redeemed my EA SPORTS NHL® 26 EA Play Supercharge Bundle from the game benefits from EA Play / Xbox Game Pass. I have screenshots showing it was redeemed and as an add-on (add-on: doesn't need to be installed). I've rebooted, power cycled, etc... nothing has appeared in my HUT profile yet. It has been over a week since I've redeemed this benefit. Please help!!!!128Views0likes0Comments
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