Bug avvio sempre gioco prova
Buongiorno, ho bisogno che dal mio account venga tolta la licenza della PROVA DI 10 ORE, ho comprato il gioco standard condiviso con procedura Xbox home ma per un bug il sistema mi fa sempre partire la prova che è scaduta, ho provato tutte le guide che ho trovato ma non risolvo. GrazieAuron10975 hours agoRising Newcomer9Views0likes0Commentsfallo non fischiato e rigore assurdo
È assurdo che il gioco gestisca così i contatti fisici. Recupero la palla pulitamente con il mio terzino, l’ala avversaria mi spinge ripetutamente senza subire fallo e, poco dopo, il mio difensore controllato dall’IA interviene automaticamente senza che io prema nulla, causando un rigore sul 5-4. Risultato? Perdo 6-4 per una situazione che non ho nemmeno deciso io. Capisco che non tutti i contatti siano falli, ma almeno ci vorrebbe coerenza nelle decisioni arbitrali e un’IA difensiva che non regali rigori in autonomia. Non si può perdere una partita perché il gioco decide di toglierti il controllo della situazione nei momenti decisivi.7Views0likes0CommentsEA Play - Steam Account Sync
I have a new Steam Account (Windows) and yesterday purchased the EA Play through EA, the accounts are linked and Steam can see the subscription but its not showing in the EA Play site. I can't see any of the EA Content that's meant to be part of the EA Play deal and everything still comes at a cost. What am I missing?Solved17Views0likes4CommentsEA play pro annual membership renew problem
I tried to renew my EA Play Pro annual membership, but the transaction failed even though there was no issue with my card. I have added a new credit card for the renewal; please try to process the payment using this new card. I experienced the same issue last year as well, and my membership was successfully renewed. Could you please resolve this quickly?73Views0likes3CommentsFC free trial
Hello I bought the EAFC 27 free trial 10 Hour and every time I try to press free trial 10 hour to activate it or go into the game and press free trials activated it doesn’t wanna work and my free trail is running out could you please give me back my money or fix it then give me more time or something because I paid money for this and I’m not getting the experience I paid for I’m not getting any experience at all1234567Bmz2 days agoSeasoned Newcomer118Views1like3CommentsEA Play/ App Issues
I bought a monthly EA play subscription yesterday so that I could start playing The Sims 3 on my Mac. The Sims 3 is one of the games that are available under EA Play so instead of having to pay to own the sims 3 you can just get it with the EA play subscription. So I pay for my subscription and I try to download the Sims 3 in my EA app, but it keeps saying that I have to pay for £26.99. I wanted to see if it would work with other EA Play games but it won't show me any games apart from the Sims 4 on my app. If I search any other game, no results. If I go to browse, I can only see The Sims 3. I tried contacting support over live chat for 4 HOURS yesterday to no avail. It would say, someone will be with you in 15 minutes. I wait half an hour and nothing. And then an hour later someone will respond, I'll be doing something else because I've been waiting forever, and then they'll close the chat. I just need someone to help me with this because I am going crazy. I've already tried deleting and redownloading the EA App. And still it will only show me the Sims 4, and this EA Play thing is showing me absolutely nothing.Solvedkwallylove5 days agoNew Novice50Views0likes2CommentsHas my EA Play Pro account been canceled?
my EA Play Pro membership was cancelled due to a failed payment but my card has no issues with balance or expiration date. I didnt receive any warning only an email after the cancellation. I’ve added multiple cards, so please charge any of them and reactivate my membership. I’ve been a member for 4 years and this is my first time experiencing this issue I would appreciate a quick resolution. Thank you. I am a loyal customer, and I would like you to try processing the payment again as you did before.45Views0likes1CommentEa play pro question
I am playing FC 27 using ea play pro membership. If after all the fc points are given to me after the 3 months i decide to buy the standard version of the game will i still have the FC points and everything that was previously built in in my account.LionBlazing6 days agoRising Rookie15Views0likes0CommentsCredit Card refused
I subscribed to EA Play pro on my original account using my credit card and used it to buy FIFA Points many many times without any issues, but unfortionately, that account got a Transfer Market ban. I know the reason since I don't play very often and I'm not good at it, my friend asked to take my coins and got me banned and it was stupid I know but it's totally fine because friendship comes above everything else. After that I created a new account and tried to subscribe to EA Play pro using the exact same credit card, but it got declined with an error telling me to try another card or try again later. Just to test the card, I logged back into my old banned account and purchased 50 FIFA Points, and the payment went through instantly, which makes no sense especially since I had removed the card from payment methods on my old account. I eventually had to use a friend's card and bought FIFA Points through a third party redeem code, but I want to use my own card since it is cheaper, faster, and much more secure. So, please help EA36Views0likes0CommentsEA are unable to verify my debit card
I want to get EA play pro so I can play the games in it but he app and the website keeps giving me the message that they cannot verify my debit card. I tried with four different cards and that is the only message i get. Tried with pay pal too and still cannot get the membership. Contacted the Revolut support and they tried everything to make it happen but couldn't. What can i do and why is this happening?Solvedionko9619 days agoRising Novice890Views1like22CommentsEA Play FC 27 Trial Not Working on PS5
Hello! I'm honestly getting pretty frustrated with this issue and I'm hoping someone from EA can help me out. I subscribed to EA Play on my PS5 specifically to play the FC 27 trial before deciding whether to buy the full game, but I can't even install it. The weird thing is that everything else included with EA Play works perfectly fine. It's only the FC 27 trial that's giving me problems. I've tried pretty much every troubleshooting solution I could find, and nothing has worked. I also tried contacting PlayStation Support, but unfortunately, I haven't been able to get help. To make things even more confusing, I can't even download FC 27 Lite! I've attached two screenshots showing the errors I get when trying to install the trial and FC 27 Lite. I've been buying every FIFA/FC game since FIFA 09, but this year I decided to subscribe to EA Play so I could try the game before committing to buying it. I paid specifically for the trial, and now I'm stuck paying for a subscription while the main feature I wanted doesn't work. I've already spent so much time trying to fix this, and it's really frustrating to keep getting nowhere. I just want someone to properly look into this instead of giving me the same troubleshooting steps I've already tried. I'm also worried that my subscription will expire before this gets resolved, meaning I've paid for something I haven't even been able to use. Considering the circumstances, I'd like to request the full game, FC 27, as compensation. I understand that giving away the full game might not be possible, and I'm not expecting EA to automatically agree to that. However, if that's not an option, I still believe I should receive some form of compensation for this experience. I paid for EA Play specifically to access the trial, and I don't think it's fair to be left with nothing after all the time I've spent trying to resolve an issue that isn't getting fixed. I've supported the FIFA/FC series since FIFA 09, and I really hope EA can help sort this out fairly.hazzajarrar110 days agoSeasoned Newcomer148Views1like4CommentsCANT RENEW!!
i want to renew my ea play pro subscription but when i pay it says "this Credit Card Number is already saved to the account. Please select the credit card from the Saved Payment Method section to continue". but i cannot select it in method of payment!! only method i get is to add new card. please i want to fix it ASAP72Views0likes2CommentsCannot purchase EA Play Pro
I've been trying to buy EA play pro but every time I try to I get this error message "That didn't work, let's try again. If the problem persists you may want to use a different payment method or try again later." I called the bank to see if it was them declining the transaction. However they said that they didnt decline and transactionSolved67Views0likes1CommentRefund EA play Pro Subscription
I woke up to a text message from my bank stating that my EA Play subscription had renewed automatically. I did not receive any email from EA notifying me that my subscription would renew automatically on October 2, 2026. I have canceled my membership because I had not used it for more than six months, and I now need a refund for this new subscription charge. I cannot find an email address to contact support about this issue, and I cannot find a refund request form on the EA Play website. Could you please advise me on how to request a refund or connect me with the appropriate support channel?SolvedSIGMA_xer019 days agoNewcomer92Views0likes1CommentEA Play Pro subscription issue
Hi there, hoping you can help. I subscribed to EA play pro on the 20th of September, payment went through. When I click on the store it says on every game "This game is unavailable, you're not eligible to play this game" I've spent 5 hours on chat over 2 days with no one offering any resolution or suggesting a fix. Does anyone have any idea on what I can do? Thanks in advance.104Views0likes2CommentsI’m a victim of EA Play Pro
I've been an EA Play Pro annual subscriber since 2023. Locked at TL999.99/year Last week @EAHelp cancelled my membership over a payment they never retried, and now want ~TL5,800 (+480%) for me to come back 25 Aug 2026. EA emails me: "Your annual membership plan will automatically renew for TL999.99 on 9/25/26 and will continue to do so every 12 months." 25 Sep 2026: the charge doesn't go through. EA emails me to update my payment method. Fine. 27 Sep 2026: I add a different card. EA confirms back to me, "Your EA Play payment method has been updated." Then nothing. No retry notice. No "we tried again and it failed." And nowhere in the EA app or my EA Account is there a " Pay Now " or " Retry Payment " button. I could not hand EA the money even if I wanted to. There is no mechanism. 2 Oct 2026, 17:07. "Your EA Play membership has been cancelled." That is the very next email after they told me my payment method was successfully updated. Five days of silence, then termination. This isn't a pause. Cancellation destroys the legacy price. Old: TL999.99/year, locked since 2023. New: ~TL5,800/year ($119.99). A 480% increase. 5.8x. Same product, same account, same card. I opened a live chat with EA support. I was told the failure was "on your bank's end" and that my only option was to purchase again. So I bought EA Play Pro Monthly, with the exact same card EA said was failing. It charged instantly. First try. No error. So the card works. It worked on 27 Sep when I added it. It worked today. The payment didn't fail because of my bank. It failed because EA's system never re-attempted it, and never told me. A $10/month VPS emails me on every failed charge. EA, a company worth billions, emailed me nothing. Four years of membership gone over a payment nobody told me had failed. There are records of me paying TL999.99 for this subscription for three years running, and I can show every charge on my card statement. Terminating my membership like this is simply unfair. I want my membership rights back.Alphiletti21 days agoSeasoned Newcomer52Views0likes0Comments
Forum Widgets
Community Highlights
- EA_Leeuw1 year ago
Community Manager
Featured Places
EA Play
Stay updated with all the latest info and news about EA Play!EA Play Info Hub
Get all the info and news you need about EA Play!EA Play
Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.