Recent Discussions
EA play does not detect xbox gamepass
I bought xbox ultimate today and when I connected to ea playa, imagine that no game detected gamepass and asked me to buy it. xbox detects the connection problem but does not fix it. ea play said that I will wait for a few months when I try to disconnect my xbox. Can you help me?
Missing EA Play Rewards (PC Version)
EA PLAY PRO MISSING MEMBERSHIP REWARDS FOR 3 MONTHS PC MEMBER PLEASE READ ------> I have been an active member of EA Play PRO for 3 months now... since 12/02/2024 to be exact I have picture proof if necessary... and I have been playing Madden 25 Ultimate team pretty much every day since then, actively. I have not received a single Madden 25 Monthly reward since playing this game, and actively paying for my membership. In fact I was unaware that I was even supposed to be receiving monthly rewards because I wasn't getting them! How sad is that.. anyway I have all the payment transactions and proof to back it up. I am missing December MUT monthly rewards, January MUT monthly rewards, and now February MUT Monthly rewards. I know I am not the only one with this issue. I spoke to a service agent for around 35+ minutes just to be told he can't do anything, and to make a forum post.. so here I am making this post... along what looks to be a few other people who have had the same issue sadly enough.. EA just can't seem to get the Monthly Rewards out properly to some people it seems. I hope it gets resolved and I get what I am owed, as I have been a active loyal member for over 3 months now as I said. It's a bit frustrating to find out I have been missing out on packs that I was supposed to be getting, would've and could still be very helpful lol. I changed my username yesterday or two days ago so maybe that impacts why I didn't get this months rewards? but then again that doesn't explain why I didn't get any of the other two monthly packs... wish ea could actually help instead of directing me to a simple forum post... like that will somehow give my monthly packs i missed lol.
Refund for cancelled EA Play within 14 days
I cancelled my membership the day the payment came out, without using anything on Play. Not needed at the minute purely as can't really afford the luxury right now. It says that within 14 days you can get refunded if you contact EA help, that has bought me here as there is no direct contact or anything so really just trying this as a last resort. Don't tell me its not refundable please as there is a pop up when I cancelled that literally said within 14 days of payment it is an option. Thank you :)
