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EA Play Deployment Pack - BF6, not available for the Epic store subs of EA Play
I am having this exact same issue. I replied under this person's post which seems to have not gathered any official response or feedback. As said in my reply under this post. I am unable to also access the in game rewards, specifically the deployment pack which is stated to be available to both EA Play and EA Play Pro subscribers. I will link to the website where this is stated with no disclaimer that says it is only available if you sub through the EA App. Since EA Play is available on multiple platforms I would then be somewhat justified in assuming it is available to all EA Play members since no official disclaimer has been posted or can be found. It is neither present in the EA Play terms and conditions on the page but in fact states that EA Play once again is available on several platforms.
Not getting full access to EA Play on PS5
Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.
I paid but did not receive access
I just ordered an eplay pro subscription. During payment i authorized my bank appa to execute the payment, it did, but ea app sai that payment went through a problem. The result is that the money left my bank account, but i never received the eaplay pro access. What should i do now?
EA Play Pro Payment Deducted but Subscription Failed
Hi everyone, I recently subscribed to EA Play Pro, but the platform showed that the payment failed. However, the amount was successfully deducted from my bank account. Has anyone experienced something similar? Thanks in advance! below from my EA order history
Paid for EA Play via Epic Games 3 Days Ago - Still No Service!
It has been exactly 3 days since I paid for an EA Play subscription via Epic Games, and I still have absolutely zero access to the service. I have already contacted Epic Games support, and they explicitly stated that the activation process is managed entirely by EA, effectively pointing the finger at you. As a paying customer, I am sick and tired of being stuck in the middle of your failed technical integration with Epic. There is no option to link accounts on the Epic side, and your EA App just throws meaningless error messages whenever I try to launch a game I paid for. Do NOT reply with standard troubleshooting articles or generic "we are looking into it" responses; I have already tried everything. I have paid for a service I am not receiving, which is unacceptable. I demand that you manually activate my subscription or fix your backend issues immediately. I expect a concrete solution today, not more delays. my account id: ersoy1842Not able to finish checkout for EA Pro
I'm so frustrated with EA support. So i verified my student status with Student beans website and they have a link to EA for a student discount so I wanted to purchase it. However it didn't work out I get to the official site where it clearly shows that there is a promotion active that ends November 19 we are not there yet so then the discount should work. Yet it do not work so i figure maybe its a issue with my email being with the wife name so made new account with my own email matching my name issue still there. both time i contact EA help and do the useless chat! one rep says its a known issue and will be solved soon they are working on it the other rep says that the image I share isn't the official EA site which it clearly is in the image. This is clearly illegal false advertisement and just straight up foolishness multiple reps all different stories this use of chat only for support is BS since the reps can just end the chat and force you to start a new one over and over if they do not know a answer I had to start a chat a total of 17 time with absolutely no help and its ridiculous. The Promotion Exists and Is Active: The EA Play FAQ page (EA.com/ea-play) explicitly references a promotional offer valid from September 19, 2025 to November 19, 2025 for new purchases of the EA Play Pro Annual Plan. The Student Beans support email from Joshua Torio confirms that the EA offer is real and currently active, clarifying that EA controls the terms and pricing, not Student Beans. This means the offer is genuine and originates from EA itself, not a third-party reseller. EA Support Contradictions: My transcripts show two different EA agents giving conflicting statements: Agent Vasu (Oct 18, 2025) admitted: “The issue you are facing is something we’re already aware of… We’re receiving similar reports from other players around the globe.” transcript (14): This confirms EA is aware of a technical problem where the discount isn’t applying at checkout. Agent Holison (Oct 28, 2025) incorrectly stated that the promotion was not from the EA website despite acknowledging the screenshot you provided. transcript (17) : This contradiction shows internal miscommunication between EA’s front-line and promotions teams. emails sent to To: [edit: email address removed] [edit: email address removed] [edit: email address removed] [transcripts removed - be careful with posting private information on a public forum- CM]
EA Play Pro not applying to bf6
I purchased EA Play Pro today to play bf6 multiplayer but it's not applying in-game. I had originally downloaded the game from steam, but subscribed through the ea play app. I have uninstalled, reinstalled, deleted files, everything, but nothing seems to work. Please Help!
About ea play pro refund.
Hello. Despite deleting my credit card from my payment methods, $119.99 was deducted from my card on October 23, 2025, and the one-year system was reactivated. Because I canceled, I had no funds. I am a student. The 14-day cancellation and withdrawal period is waived. I would like to request a refund. Please contact me.
Payment failed, but money was charged. Support is more than unhelpful.
I paid for the EA Play Pro subscription but did not receive any access to it. The support team told me that I was “not charged,” yet my subscription appears as active on their end — which makes no sense. When I check my profile, nothing is enabled and I still cannot play any games.When I requested an invoice for the payment, support refused to provide one. So at this point, I’ve paid for nothing — I was charged and received no service in return.This feels like a scammy business practice, and I strongly advise others not to purchase EA Play Pro until EA addresses this issue.I have already contacted the European Consumer Centres Network (ECC-Net) regarding this matter, and I encourage anyone in a similar situation to do the same.I expect a formal apology from EA Support and the entire EA staff for this unacceptable experience.
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