EA Play Pro Isn't Working
I have an Xbox Game Pass Ultimate subscription, and my EA account is linked to my Xbox account. However, whenever I try to download a game through EA, I see a message saying I need to purchase that game. I've had my EA account since 2020, and it's always given me trouble, but the fact that it won't let me use a service I can't purchase is driving me crazy.27Views1like1CommentBring Medal of Honor: Airborne to EA Play and PS5
Bring Medal of Honor: Airborne to PS5 and EA Play EA, please consider bringing Medal of Honor: Airborne to PlayStation 5 and adding it to EA Play. Medal of Honor: Airborne remains one of the most unique and innovative first-person shooters EA has ever published. Unlike traditional WWII shooters, Airborne gave players the freedom to parachute into missions and choose their own landing zones, creating different approaches to every objective and making each playthrough feel unique. Even today, very few games offer the same level of freedom and replayability. For many fans, Airborne wasn’t just another Medal of Honor game—it was one of the franchise’s defining entries. Its atmosphere, soundtrack, weapon progression system, and memorable missions made it stand out from its competitors and helped cement the Medal of Honor series as one of gaming’s most respected military shooter franchises. Unfortunately, many players can no longer experience the game because it remains tied to older hardware. A whole generation of gamers has never had the opportunity to play this classic title, while longtime fans have no easy way to revisit it on modern consoles. Bringing Medal of Honor: Airborne to PS5 would preserve an important part of EA’s gaming history while introducing the game to a new audience. Whether through backward compatibility, a digital re-release, a remaster, or inclusion in EA Play, any effort to make Airborne accessible again would be greatly appreciated by the community. Adding the game to EA Play would also strengthen the service’s catalog of classic EA titles. The Medal of Honor franchise played a major role in shaping the military shooter genre, and Airborne deserves to be preserved alongside EA’s other iconic games. There is a passionate community of fans who still talk about Airborne nearly two decades after its release. The continued interest in classic shooters shows that there is a market for preserving and celebrating great games from previous generations. If you support bringing Medal of Honor: Airborne to PS5 and EA Play, please leave a comment, share your memories of the game, and vote in the poll below. The more support this discussion receives, the better chance EA will recognize the demand for bringing back this beloved classic. Thank you for considering this request. #BringBackMOHAirborne #MedalOfHonorAirborne #EAPlay #PS55 Would you like to see Medal of Honor: Airborne come to PS5 and EA Play? A) Yes, I’d play it on day one. B) Yes, especially if it’s included with EA Play. C) Yes, and I’d support a remaster. D) Maybe, depending on features and pricing. E) Vote by replying with A, B, C, D, or E and share your favorite memory from the game.329Views0likes7CommentsWhy is there no EA Play promotion for PlayStation players? Seems discriminatory
Hi. There's an ongoing promotion right now, which gives access to PC players for just 0.99 $ / € the first month. Why is there no such campaign for PlayStation players though? Seems kinda discriminatory. We had the last promotion last year IIRC.Solved50Views1like4Commentsyearly subscription I can’t login to cancel
I bought a yearly subscription for my daughter 8 years ago and she hasn’t used it since then and I can’t login to cancel Please can you help me. I bought the EA subscription so she could play online games and I get charged every year as she doesn’t have the login to cancel it. What can I do to get refunded for this and stop these charges? Thanks, Amanda29Views0likes1CommentNot getting full access to EA Play on PS5
Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.3.7KViews3likes34CommentsMy EA account does not recognize that I have game pass PC
At this moment I have game pass ultimaultimate For pc, I have already downloaded games and everything. Every time I give download in the xbox application to an EA game it sends me to the EA application, but in the application it appears to me to buy the game or to subscribe to EA play. I have already uninstalled and installed the EA app, linked and unlinked the xbox account, logged out of my account and logged in through xbox. I don't know what else to do.SolvedThom32O14 days agoNot applicable1KViews0likes6CommentsEA Play member - Not receiving CFB 27 Welcome or Ultimate Team Packs
I'm an EA Play member through XBOX Ultimate - I have not received my CFB 27 Welcome Pack or July Ultimate Team Pack. EA Sports College Football 27 Get ready for College Football 27 with an EA Play Welcome Pack starting July 2, and a College Football Ultimate Team Pack available until July 31. Is anyone else having this issue?jahf0rce15 days agoSeasoned Veteran136Views1like5Commentscan't access account with no work-arounds
I cant access my old ea account because I have switched to a new email. I have access to old email, but I can not get codes sent there for authentication. yes I checked my spam. I can not use "another recognized device" because I no longer own that xbox series x. I switched my steam account to a new email and your company will not allow me to link my new ea profile to my new email because my steam profile is linked to the old email for this account. I cant delete the old ea account because I can't get emails to the old email account. I just want to play the game man. When I say that I can't get emails to the old yahoo account, I literally mean that no authentication emails are getting through. yes I checked spam, yes I waited, yes I refreshed the page, yes I restarted the computer, no I am not receiving text authentication, no I still can't access my old ea account to update anything and no I can't get a new account to link with steam because the old account is tied to it. The game I am trying to play is irrelevant as I am not allowed to play it without the ea app. I even created another steam profile and added them to my family to create a new ea account to link and OF COURSE I can't use a family profile to play the game because you are so greedy.SolvedIh8eaBS6942018 days agoRising Newcomer87Views0likes4CommentsOrder history completely gone
I´ve been using my account for several months and on 6 June 2026 I upgraded my EA Play monthly to EA Pla Pro yearly. Been playing EA FC 26 and EA F1 25/26 for a month and suddenly the EA Play Pro subscription is gone. Both my complete order history and preferred payment method is missing. I have permanently deleted the mail with the order details, but I can see the transaction on my credit card statement. Customer support is unwilling to help due to the lack of order number. Any ideas?SolvedAdrian2times19 days agoSeasoned Newcomer125Views0likes5CommentsCan't access purchased installed game due to EA play
Game is Mass Effect Legendary Edition. I have owned this game without using EA play for years, as of this morning it is claiming that I need EA play to access the game. The help box agent is not helpful in answering what is going wrong, he says he will answer my question, then types nothing for >10 minutes and I am dropped. Is EA now saying my former purchases are invalid and games need EA play even when purchased? This is obviously unacceptable business practice and will just lead to me boycotting EA outright rather than pay for a rental service. I need clarification on this issue please.sessmurda19 days agoRising Newcomer84Views1like2CommentsSuspicous EA account linked to my Playstation account
Hello EA, I hope you all doing well. I would like to inform that I am unable to play FC25 on my PS5 and my PS5 is powered with my PS id- [edit: email address removed]. Whenever I open the FC25 game on PS5 it says that " your accout has been disabled" I tried to login into EA website using the PS id platform option, then i entered my email - [edit: email address removed] and it said that please enter the code sent to "br*****@bastnasitemail.ru." i don't recognize this account and surely it is a hackers email. Moreover, i check on this suspicious email domain - "bastnasitemail.ru." and found that it is blacklisted domain on servers. That confirms that account- "br*****@bastnasitemail.ru." is hacker Now the problem is this suspicious EA account is attached to my PS ID- [edit: email address removed] and due to which I won't be able to play any EA games on my Playstation. Please help me on this as early as possibleSolved57Views0likes3CommentsEA PLAY ISSUES
Dear EA Support Team, I am writing to formally request a solution regarding a purchase block and systemic support failures during the recent bundle sale. Due to my active EA Play subscription, I was completely blocked from purchasing the "Get to Work" expansion pack. I was never informed upon subscribing to EA Play that it would restrict me from purchasing individual or bundled packs. If the system had functioned correctly, I could have purchased the "Get to Work" pack for 11,000 KRW (approx. $8-9 USD). This final price was calculated by combining the 75% bundle sale discount, the 10% EA Play subscriber discount, and an additional promotional code discount. To resolve this during the sale period, I repeatedly attempted to contact EA Support via email and Live Chat. However, all my contact history and case logs were continuously deleted and wiped from my account. I even reached out via the EA Answers HQ Forums, but received no resolution before the sale ended. Upon researching this issue, I discovered that I am far from alone; numerous other users are currently experiencing the exact same technical glitch where EA Support connections fail and case history disappears. This proves that the inability to receive timely support was entirely due to a critical error within EA’s own customer service platform. My purchase history clearly shows that I bought other items during the recent bundle sale with the 75% discount. Because EA's system block and support failures prevented me from completing my full purchase, I strongly request that you allow me to purchase the "Get to Work" pack now at that same promotional discount price. I look forward to your prompt response and a swift resolution to this matter.SolvedWonka_vV23 days agoNew Novice89Views0likes3CommentsEA Play from Epic not activated on EA account
I recently bought Dead Space 2023 from Epic stores and I chose the monthly plan from EA PLAY. I finished the game and now i wanted to play some other games included on ea play but i found that the subscription is not activated on my ea account. Platform PC Note the accounts are linked I palyed Dead space with no problem. [CM edit - descriptive title]dishonoredgr1 month agoRising Newcomer66Views0likes2CommentsRequest for a goodwill refund review – EA Play Pro Annual Subscription
Hello everyone, I am writing here because I have exhausted the support options available to me, and I am hoping someone from EA can review my situation. On July 7, I purchased an EA Play Pro annual subscription (€120). Unfortunately, I made a mistake when purchasing it, and I later realized that I should not have bought the annual subscription. I understand that EA has refund policies, and I respect them. I also understand that support has informed me that my subscription is not eligible for a refund. However, I would like to ask if someone from EA could please review my case as a one-time goodwill exception. I am currently unemployed and experiencing financial difficulties. The €120 charged for this subscription has had a significant impact on my finances, and receiving a refund would make a real difference to me. I am not trying to argue with EA's policies or demand special treatment. I am simply asking if my case could be reviewed one final time with consideration for my circumstances. I would sincerely appreciate any help or guidance that can be provided. Thank you for taking the time to read my post.SolvedN4styAce1 month agoRising Newcomer65Views0likes1Commentxbox game pass ultimate not giving FC26 or EA play
My EA account is linked to my xbox account which has gamepass ultimate and when i go to the EA app on my computer it only gives me the option to install the preview for FC 26. However, on the xbox app it shows that i can install the full version but when i do it only installs the preview. It is also not giving me my EA play subscription.230Views0likes1Comment
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