Forum Discussion

Re: [FIXED] "The app crashed unexpectedly" error in EA app since Feb. 7, 2024

Username: Koninginnen
Timestamp for when the issue occurred: 07/02/2024 23:00 (approximation)
Country: Belgium
Exact text or screenshots of error message (if any): (attached)
Error message (if any):
                                        The app crashed unexpectatedly

                               We ran into a problem, but a quick restart should fix it

When does the error occur (when opening the game, in the middle of a game session, etc.): When opening the EA app every time.

EA app Error Report logs: (attached)

or Origin Error Report (OER):

What troubleshooting steps have been taken:

I tried restarting the app, tried reparing it, tried reinstalling, tried to clear the cashe, tried to run the app as administrator, tried app recovery, I even tried reverting my graphics driver.
The only thing that did something was going on my other account without any games, because it opened the app as normal.
But when I went back to this account it would still crash constantly.

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