Ea fc 25 glitch

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? pinocchyio
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 23/11/2024
What time did you see the bug? (HH:MM AM/PM) 12:04
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? My players disappear
What should be happening instead? There shouldn’t be players behind other cards, an 83 rated gold card should be an 83 rated gold card not an 87 rated rush card

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I was doing an sbc and I put in some 83 and 82 rated players, I confirmed and opened my pack but when i went back to my team 4 of my players were gone either it was a visual glitch and it wasn’t 83 rated players but instead players from my team or my players just disappeared. This is so * I don’t understand how this can happen. I want my players back now Ea you have to help me! My 87 rated Zaire emery rush card, my saliba, my guerreiro rush card and my Kyle walker are all gone! Thanks