Forums
Important Links
- EA_Vendcera2 months ago
Community Manager
- EA_Vendcera2 months ago
- EA_Vendcera2 months ago
- EA_Vendcera2 months ago
Input DelayPacket Loss and Suspected EA Server Routing Issues in Georgia
I am posting this because I have been dealing with a persistent connection issue in FC 27, and after exhausting almost every possible troubleshooting option, I strongly believe this is a routing or connectivity issue between my ISP and EA’s servers. The problem: I play FC 27 on PS5 using a wired Ethernet connection through Magti (Magticom) in Georgia. In Ultimate Team, my inputs frequently register with a significant delay. For example, I press X to pass the ball, but the action can take several seconds to register. This happens in approximately 80% of my matches. Sometimes the first half feels relatively smooth, only for the delay to become significantly worse in the second half. The in-game connection indicators often remain green even when the gameplay is clearly delayed, making them unreliable for identifying the actual problem. I have already tried extensive troubleshooting: Tested different Ethernet cables, including replacing a cable that may not have been making a proper connection. Checked my PS5’s wired connection and network settings. Investigated DNS settings, IP configuration, and router settings, including UPnP. Ran connection tests and diagnostics, including ping, traceroute, and packet-loss tests. Checked the EA Connection Quality Report, which showed approximately 27 ms ping, 0.13 ms jitter, and 4.55% packet loss, with a connection quality score of around 60%. Tested my connection through a mobile hotspot, although the ping was around 200 ms, making it unsuitable as a permanent alternative. Tested GearUP, a third-party game-routing service. The gameplay improved significantly during testing, suggesting that the network route to EA’s servers may be contributing to the issue. Contacted my ISP, Magti. Unfortunately, their support has not provided a solution. I have also confirmed that other online games work normally on the same connection. This is not a general internet problem affecting everything I play. I understand that some connection issues can originate with the user’s ISP or home network. However, the symptoms, the EA connection report, the improvement when using an alternative routing service, and the fact that other games work properly all make me question the routing path used to connect to EA’s servers. I have also seen other players reporting similar gameplay delays and connection problems. This makes it even more important to investigate whether there is a wider issue affecting certain regions, ISPs, or routes to EA’s servers. What I expect from EA: Please investigate the routing and connectivity between EA’s FC 27 servers and players using Magti in Georgia, as well as other potentially affected networks. Please do not dismiss this as a generic Wi-Fi or router issue when I am using Ethernet and have already performed extensive troubleshooting. Players should not have to pay for third-party routing services just to make a full-price game playable. If the problem is related to server routing, network peering, or another infrastructure issue, EA needs to investigate it and work toward a proper solution. I am not asking for another generic troubleshooting checklist. I have already spent considerable time testing my setup. I am asking EA to investigate the underlying connectivity problem and provide a meaningful response. Please take this seriously and escalate the issue to the team responsible for FC 27’s online infrastructure.10Views0likes1CommentPro Camera Too Low and Too Close in FUT Champions and Live Events
Please fix the Pro Camera in FC 27 Ultimate Team. The camera is positioned far too low and too close to the pitch when playing FUT Champions and Live Events in stadiums. The view is completely different from the normal Pro Camera experience and makes it difficult to see enough of the pitch, track player movement, judge positioning and defend effectively. I have used Pro Camera for years and this is the camera I prefer to play with. I do not want to have to switch to another camera just to compete fairly in these modes. The problem appears to be specific to FUT Champions and Live Events stadiums. Please investigate why the Pro Camera is forced into this low, close-up view in these matches. I would like EA to restore the normal Pro Camera height and distance and allow players to use their preferred camera settings consistently across Ultimate Team game modes. This has a real impact on competitive gameplay, especially for players who have built their entire playstyle around Pro Camera. Please acknowledge this issue and fix it in a future update. Thank you.3Views0likes0CommentsBalance Transfer Ban Pls help
Hi, On Sunday, while I wasnt logged on for some hours I got an email, stating I got banned for balance Transfer violations. I appealed 3 times now, same answer everytime, no clarification on their proof. I just dont know what triggered a ban and that cant be a legal action against me. Its 100€ and so many hours invested, gone in just nothing, without the need from ea to clarify whats the issue. I dont even know which players would be flagged for that? My silvers I sold for 3-4k after I bought them for that price myself some time ago? The gallery raised those prices. Otherwise I didnt do much "trading" at all. I just played a lot and updated my team time to time. And now its gone.. no reason.. no proof. Just gone. The appeal process is laughable, just generic repeated answers. Why me? 1 week after release? Anyone with experience? I even got legal parties from my country involved now, because they cant take so much money and time from me without any reason. Regards59Views0likes2CommentsPlayers & Teams Data Authenticity feedback Megathread
Hello everyone! We’re excited to open this megathread for you to share your feedback on player and team data within the FC series games. Whether you have suggestions for attribute updates, have noticed some objective discrepancies between real life and the game, or just want to share your thoughts on player and team data, this is the place to do it. Your feedback helps ensure our game is as true to life as possible. Please attach relevant data and image/video footage if possible. Our team is eager to hear from you, but please keep in mind that not all feedback will result in changes for various reasons. For those interested in diving deeper and contributing even more, consider applying as a Reviewer for our FC Data Collective at https://fc-datacollective.ea.com/ It’s a great way to help define the characteristics of players and teams in the future FC titles! Thank you in advance for your contributions!😁3.3KViews8likes279CommentsMalen Bug Ruined Game
Today there was a bug involving 119 Malen being available for a cheap price to then be sold for lots of shards. This is a horrible bug as many people have exploited this bug for more than 150,000+ shards. Most of us including me have been grinding very very hard to save our resources and shards for the Balon D'or event so that we can keep our teams meta when OVR jump comes. However people who just exploited the glitch now have a huge advantage over everyone, and it feels horrible knowing that 2 months of me saving and grinding the game has gone to waste over a bug which lasted one hour. I seriously want compensation or the shards to be retracted because now I have no interest in touching this useless game anymore.1.1KViews29likes146CommentsI don’t have option to select a Link Kick Off Name in the Select Sides Menu
There isn't an option to select my user ID before starting A Kick Off match in the Select Sides Menu Screen. The tutorial shows how it's supposed to look but mine is only showing Player 1 and there isn't any way to select anything.2Views0likes0CommentsVocê perdeu a conexão on-line.
Estou com um problema no EA FC 27 no Xbox Series S. Não consigo conectar aos servidores da EA usando minha internet residencial, que está conectada por cabo de rede. Aparece uma mensagem dizendo que perdi a conexão online. O estranho é que, quando conecto o Xbox à internet do meu celular, usando os dados móveis, consigo entrar normalmente no FC 27. O FC 26 também funciona normalmente na minha internet de casa. O problema acontece apenas no FC 27. Alguém sabe o que pode estar causando isso? Parece ser algum problema na conexão entre minha internet residencial e os servidores do jogo.4Views0likes0CommentsCompensation for Donyell Malen exchange bug
The Donyell Malen exchange bug has ruined the game economy. Many players were able to make massive gains by exploiting this bug. We demand either their shards obtained by this method be withdrawn, and subsequently, all players bought with these shards be replaced by their base versions (as similarly done to the Blanc glitch during TOTS 26). Or, a compensation shall be provided to all users who have been identified not to exploit this glitch. The compensation should be: 60k shards, 10k rank up points, 30k gems and a Pick 3/5 122 OVR gift box. EA, work on these issues fast.6Views1like0CommentsHigh ping
Please i need help Subject: EA SPORTS FC 27 – Severe Ping Spikes and Online Gameplay Lag Hello EA Support, I am experiencing a serious connection problem in EA SPORTS FC 27 on PS5. At the beginning of almost every online match, my ping spikes to 400–800 ms for around 20–30 seconds, causing severe lag and an unstable connection. The ping later settles at around 45–48 ms, but the gameplay still feels slightly delayed. I use a fiber internet connection with WE in Egypt. I have already tried a wired LAN connection, changing DNS settings, restarting my router and PS5, and reconnecting the LAN cable. The issue persists. Other online activities work normally, and the problem appears to be specific to FC 27. Please investigate whether this issue is related to EA FC 27 servers, routing, or matchmaking in my region. Thank you.26Views1like5CommentsMissing playstyles in Evolutions
I put my Nyoni card into the 'creative or composed' and 'future stars academy' evolutions. However after completing the evolutions, im missing some of the playstyles, specifically Press Proven from 'creative and composed' and power shot from the academy. Im not sure what the issue is and wondering if there's a solution.4Views0likes0CommentsFC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.2.6KViews13likes129CommentsUnfair FUT Champs Loss After Winning
I won my FUT Champs match, but after the final whistle, the game froze on an empty stadium for 20 minutes. Nothing responded, so I restarted. EA counted my win as a DNF loss despite my connection quality being 98/100 with 0% packet loss. Please investigate and restore my win.8Views0likes0CommentsEvolution issue
I completed the intro to repeatable evolution on a player in FC27 UT. After i completed, i accidentally submitted that player into the new SBC system by mistake. I then bought another version of the same card to start the evo again, he appears as eligible however when i click to start i get the error message "you already have an evolution version of this player" I checked i no longer had the original card, the evolution is not in the my evo category, i restarted ultimate team. This is happening on console. I hope this can be resolved and can restart the evolution as i use the player all year.Solved106Views0likes8CommentsSubject: Request for Fair Compensation – Malen Star Shards Glitch
Subject: Request for Fair Compensation – Malen Star Shards Glitch Dear EA SPORTS FC Mobile Team, I am writing to express my disappointment regarding the Malen Star Shards glitch on 15 October 2026. While many players reportedly obtained hundreds of thousands or even millions of Star Shards through this exploit, players like myself have spent considerable time and resources earning our rewards legitimately. As a dedicated FC Mobile player competing in FC Champion, I believe this situation has created a significant competitive imbalance. I would like EA to investigate the unfair advantages gained through this glitch and consider providing meaningful compensation to players who did not exploit it. In my opinion, fair compensation for players who did not exploit the glitch should include: - 100,000 Star Shards - One 123 OVR player - One 124 OVR player I believe this would be a reasonable compensation package considering the enormous number of Star Shards reportedly obtained by players who exploited the glitch. I kindly ask EA to consider this proposal and provide an official response. I would also appreciate an official statement explaining how EA intends to address this issue. Thank you for your attention. Kind regards, IronDynasty6Views0likes0Comments
About EA SPORTS FC™
Love football? Join the community and talk about your passion for the EA SPORTS FC™ franchise, Ultimate Team™ and more.