Re: PGA Crashing when hitting Y/Triangle for quest reward.

Hey Everyone!

Thanks for taking a moment to let us know what your are seeing with PGA Tour. 

If you are still seeing crashing when accessing the reward tab, let us know the following information. 

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

If you continue seeing crashing you can also try the following steps to see if this issue clears up. 

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Cheers!

@EA_Illium:
The topic of this bug report is a bit misleading. The bug is not related to the Reward tab but the new popup that asks you to press the Y or Triangle to go directly to your reward after completing a Quest. The game crashes when you press Y or Triangle when this popup appears. This applies to EVERYONE so the information you request is not needed. Just bring this up to the dev team if they don't already know about it.

Yes it's not the rewards screen it's the pop-up after a tournament or whenever you complete daily challenges " hit Y to see rewards pop-up" hitting Y freezes and crashes the game.. Xbox X is my system.