Re: Cannot link EA account

Wuhuu, I finally have some great news!!

EA Support can now delete the link between an EA account and a PSN account !!

Short summary of issue:

Apparently, for more than 12 years ago, I once used an EA account with an old email. Back then there was established a link to my current PSN account. Since then I changed my mail, and eventually, my old EA account was deleted by EA due to inactivity.

In 2011 I'm creating a new EA account, which I'm still using. This means my current EA and PSN accounts are more than 10 years old, and I still have access to these...

The f1 2022 game is using my old EA account. It was using an email, where the email provider no longer exists, so there is absolutely no way I can get access to this email. Also remember, that EA has deleted this account them self.

According to EA there is now no way of unlinking my old EA account with my PSN account if I no longer have access to the (deleted!) EA account or the email associated with it.

Solution

I reached out to support (again), but this time, they were able to delete the link!! Yes, that is right: Just provide the email to the old account and they can now delete the link to the PSN account. This means you can now establish a new link with your current EA account.

(only one downside; you still need to know which email you were using with the old EA account)