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Re: [F1 22] [PC] Ego Dumper Game Crashes constantly during Multiplayer Races

@ozzygamer275 it’s best if you add a dxdiag

think @EA_Barry is mainly referring to the frame rates bits. When you have kit that can murder the frame rate it’s sometimes counter intuitive to fix it.

Problem is, a lot of people run the game on older kit so it’s default setting is to raise frame rates. 

You probably have issues with the setup if you get CTDs, Could be RAM, board issues or drivers/settings, best to check it all out. OCs aren’t advised either, just in case you are.

Anyway, post that dxdiag 👍

7 Replies

  • ozzygamer275's avatar
    ozzygamer275
    3 years ago
    @SteveJackson @EA_Barry Added DxDiag, knew i forgot something.

    Already checked everything else to do with setup, especially RAM as i had an unrelated mem_management BSOD the other day so did a memtest which passed, being a PC technician, this all comes naturally to me.

    It seems to crash only in multiplayer with cross-play enabled, I have not had the game crash with cross-play disabled, however I am in a cross-play League so turning it off is not an option.

    another error code I've had is PTDK-SAGT-SGXK-XCVE
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @ozzygamer275 wrote:
    @SteveJackson@EA_BarryAdded DxDiag, knew i forgot something.

    Already checked everything else to do with setup, especially RAM as i had an unrelated mem_management BSOD the other day so did a memtest which passed, being a PC technician, this all comes naturally to me.

    It seems to crash only in multiplayer with cross-play enabled, I have not had the game crash with cross-play disabled, however I am in a cross-play League so turning it off is not an option.

    another error code I've had is PTDK-SAGT-SGXK-XCVE

    The session codes are unique so they do help the devs if they deign to track your sessions given the code histories. 

    Often another pair of eyes is useful - sometimes you can overlook things, sometimes there is confirmation bias that isn’t present from a detached viewpoint.

    I’ll get on the dxdiag and, umm….whisper 😂

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @ozzygamer275 what's the overlay top left?

    Can you also uninstall Armoury Crate / Aura Creator / Corsair iCue (link to uninstall tool / Geek Uninstaller)?

    Uninstall / repair EasyAntiCheat, make sure it is not loaded by default.

    ASUS have listed the AMD v4 chipset driver on your mobo support page.

    DDU the GPU driver in Safe Mode, reinstall without internet. Don't change any settings in the driver.

    Verify Steam files, delete hardware_settings_config.xml from c:\users\%USERNAME%\Documents\My Games\F1 22\hardware_settings

    Toggle crossplay in different sessions. Play, turn off crossplay, close game and relaunch, play, turn on crossplay, close game and relaunch. Rinse, lather, repeat if necessary to prove your theory about when crossplay is enabled you get the EGO Dumper.

  • ozzygamer275's avatar
    ozzygamer275
    3 years ago

    @SteveJacksonoverlay in top left is a stream overlay, as i was streaming at the time.

    uninstalling Armoury Crate and iCUE isn’t really an option as everything in my PC and setup is Corsair/ASUS, so those 2 programs are necessary, i fail to see what difference that would make anyway, not that it should make a difference.

    already have reinstalled GPU drivers, no change

    I will check on EasyAntiCheat but i do believe that is not loaded by default and grab that AMD V4 chipset and try the other steps tomorrow and get back to you

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @ozzygamer275 wrote:

    @SteveJacksonoverlay in top left is a stream overlay, as i was streaming at the time.

    uninstalling Armoury Crate and iCUE isn’t really an option as everything in my PC and setup is Corsair/ASUS, so those 2 programs are necessary, i fail to see what difference that would make anyway, not that it should make a difference.

    already have reinstalled GPU drivers, no change

    I will check on EasyAntiCheat but i do believe that is not loaded by default and grab that AMD V4 chipset and try the other steps tomorrow and get back to you


    What program is the overlay? Overlays have caused the game to crash or stutter. Steam Overlay, less than people think, but it's "received wisdom" to disable it. 🙂

    RGB software has caused previous iterations of the game to crash. It's generally nasty, flaky stuff. Google it, it's been the culprit previously.

    If anyone with the Logitech wheel can verify that it should appear as four entries in the dxdiag, that would be helpful.

    Reinstalled - did you DDU? DDU is better than reinstall, uninstall / reinstall.

    AV software may also be an issue but I'd expect that to make itself a bit more obvious with logs, but I always recommend only Windows Defender.

    If you have the v3 (or even v2) chipset driver, it's recommended to uninstall first. 

  • ozzygamer275's avatar
    ozzygamer275
    3 years ago
    @SteveJackson yes i DDUed. overlay is from OBS Streamlabs

    See the problem i have here is you are telling me to uninstall programs that i need just to get a game to work. that’s not how it works. a game should work regardless of background software that is running. i have no issues with any other games crashing, only F1. and maybe this attitude towards running the game with no software or overlays is why the F1 games are also so badly optimised on PC, i mean don’t even get me started on how * the steam overlay runs with the game.

    I should not have to uninstall software for PC components i paid a lot of money for to make a game that i paid $100 for to work properly.

    Maybe releasing a game patch to combat crashes with certain software running in the background, instead of telling people to uninstall it which is not a fix.
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @ozzygamer275 wrote:
    @SteveJacksonyes i DDUed. overlay is from OBS Streamlabs

    See the problem i have here is you are telling me to uninstall programs that i need just to get a game to work. that’s not how it works. a game should work regardless of background software that is running. i have no issues with any other games crashing, only F1. and maybe this attitude towards running the game with no software or overlays is why the F1 games are also so badly optimised on PC, i mean don’t even get me started on how * the steam overlay runs with the game.

    I should not have to uninstall software for PC components i paid a lot of money for to make a game that i paid $100 for to work properly.

    Maybe releasing a game patch to combat crashes with certain software running in the background, instead of telling people to uninstall it which is not a fix.

    That’s fine. Good luck with the patch.

    I should add that the Steam overlay has only been an issue for me once or twice and it's generally been caused by issues with Discord or Afterburner overlays (worked fine last time I loaded the game....which was at the last patch, ran benchmark, no issue)

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