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Anonymous's avatar
Anonymous
11 years ago

Re: Madden Mobile app keeps crashing

Is your account connected to facebook?

10 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    0) I was logged into my secondary Madden account, so I clicked "Log Out" from within the Madden Mobile game's settings icon in lower right corner of main screen. 
    1) Force Close Madden Mobile. 
    2) Wait for 10 seconds for the app to really close, then Delete Madden Mobile. 
    3) Open "Settings" app -> iCloud -> Turn off "Find my Phone". 
    4) Open "Settings" app -> iCloud -> Turn off "iCloud Drive". 
    5) Open "Settings" app -> iCloud -> Turn off "Backup". 
    6) Open "Settings" app -> Safari -> Clear History and Website Data. 
    7) Open "Facebook" app -> More -> Privacy Shortcuts -> More Settings -> Apps -> Logged in with Facebook -> Madden NFL Mobile -> "Remove App" -> Remove. 
    8 ) Repeat step 7 for any other Facebook Profiles you might have which are tied to secondary Madden NFL Mobile accounts. 
    9) Force Close Facebook app (and all other apps which are still open). 
    10) Wait maybe 10 seconds (if more apps were forced closed, wait 10 seconds per app) so it finishes closing. 
    11) Reboot your Device (for Apple devices, hold down the HOME and POWER BUTTON until the WHITE APPLE LOGO APPEARS). 
    12) Open "App Store" -> Search Madden Mobile -> Install Madden NFL Mobile. 
    13) Make sure Facebook App is logged into your troubled (locked out) Madden account's profile. 
    14) Open Madden NFL Mobile. 
    15) Click "Allow" when the screen asks if you want to share your facebook profile with Madden NFL Mobile. 
    16) Say 10 "Hail Mary's" AND PRAY THE GAME LETS YOU BACK IN!!! 

  • Anonymous's avatar
    Anonymous
    11 years ago
    I just tried this, but it did not work ☹️. Thx for the help though
  • Anonymous's avatar
    Anonymous
    11 years ago

    What device are you using?

  • Anonymous's avatar
    Anonymous
    11 years ago

    - uninstall madden 

    - clear your cache

    - reinstall madden

    - log in to guest account

    - log in with Facebook account on madden

    If I answered your question please hit the xp button and accept this answer as the solution to help me level up!

  • Anonymous's avatar
    Anonymous
    11 years ago
    How do you clear your cache?
  • Anonymous's avatar
    Anonymous
    11 years ago

    Clear your safari cache 

  • Anonymous's avatar
    Anonymous
    11 years ago
    Tried this method a few times, but hasn't worked.
  • Anonymous's avatar
    Anonymous
    11 years ago

    Well just keep trying to log in I guess😕mileyfrustrated:

    Eventually you'll get in

    Good luck!

    If I answered your question please hit the xp button and accept this answer as the solution to help me level up!

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