{"error":"invalid_request"}I received the above error when linking my Twitch and EA accounts. After being assisted by EA chat for a couple hours we determined it may be due to the fact that my brother and I share games. In the instance he bought Madden 18 Goat and I received the regular for download because my Xbox is his secondary home box. Does anyone know if this obstructs the ability to receive Madden awards when linking Twitch and EA?
Thank you support.
Had a similar issue. I linked the wrong EA account to my twitch. I found a work around though. You can try two things. UnSubscribe and cancel all connections with twitch prime and EA, then change your twitch email and try again. Or what I did. You cancel everything from your twitch account and make a new twitch account. Then link it all up again in the steps and it should work.
Shogo - did you buy the game or do you share it with someone?
Before I delete Twitch and try all that I'm kind of wondering if the fact that I'm sharing iit with someone is creating an issue. Has anyone else had this Twitch issue and at the same time you are the second user of a purchase Madden. What I mean is my brother bought the game digital on his Xbox, however, I have his account recovered on mine and his account has my Xbox listed as his second home box so that I have access to his archives.
EA Staff (Retired)Hey,
I've taken the liberty in merging your posts together as the majority of you here are encountering an issue when attempting to unlink your Twitch & EA account. We've come up with a fix for this issue on our side as you can see below:
Did you link the wrong EA Account to your Twitch account? Disconnecting Electronic Arts from your Twitch account in your Twitch Connection Settings won’t unlink your accounts.
Follow our steps here to make sure you get unlinked:
You can also go right to the page here.
Once you’ve unlinked your EA Account from your Twitch account, you’ll need to unlink your accounts from Twitch, too.
Now that you’ve unlinked your accounts from both ends, you can relink your Twitch account to the right EA Account to start getting your rewards.
Didn’t get your rewards when you link your new account? Contact Twitch for help.
Source: https://help.ea.com/en-us/help/madden/madden-18/madden-nfl-18-and-twitch/
If you have any further questions please let me know. Thank you for your patience and cooperation on this.
Kind regards,
David.
EA Staff (Retired)Glad to hear that @SEALZMATRIX66 let us know if you have any further issues.
-Aido
EA Staff (Retired)What point are you getting stuck at exactly?
Its saying that there is no twitch account hooked up to EA when I click disconnect from Twitch. So I go back to Twitch to link it to EA and it shows invalid request.
EA Staff (Retired)@frannypoopoo
"Didn’t get your rewards when you link your new account? Contact Twitch for help."
Please follow that part of the post.
-Aido
I have followed these directions 20 times, yet when I try to link my EA account to my twitch account I still get the "error; invalid request" message. I have gone through every troubleshooting method listed on EA, I've changed the email address and verified it with no positive outcome. I would hate to think that after having spent $72 on Madden (because I also subscribe to EA Access), that I can't receive these rewards.
Doesn't sound like anyone has heard a thing from Twitch. No offense EA you keep telling everyone to ask a source that has not taken any steps to even make Madden users aware they are trying to fix their issue. So many of us have already spent plenty of money on this years Madden so getting anything free is like winning the lotto. I would have to think EA has to do something about his for Twitch, if Twitch intends to do nothing. Especially when Twitch is releasing almost better than the EA GOATS.
This is so ridiculous how none of these companies are doing anything about this. And in 2 days we will miss the Reggie plus the 5 collectibles because they only give us 7 days to redeem these players. I know that all my emails are the same. When I go to redeem it my rewards I get the red box message saying I have already claimed it but I have never gotten a reward! This is ridiculous!!!
