EA_Blueberry
Community Manager
6 years agoRe: Parent approval not sending.
@holtz1080
This is really strange! As much as I'd like to help you directly with this, our forum staff is unable to make any account changes. What I recommend doing is reaching out to our EA Help team on Twitter or Live-Support team at Help.EA.com so one of our Advisors can take a look at both of your linked accounts.
If you linked both accounts to Facebook in the past (this can be seen under your settings menu in Madden Mobile), I'd try un-linking it and re-connect it. You won't lose any progress. Go to your Facebook app and under Settings>Apps remove Madden Mobile there. Re-launch Madden Mobile.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support at Help.EA.com