Community ManagerEveryone, a fix for this issue has been identified and will be included in an upcoming update.
As the actual date of when this will be included is subject to change I will not post that right now.
Apologies for the inconvenience this has caused you all.
*marked as solution for player visibility
Please Barry I have not had the feature for 2 years it stinks. I hope this works, I have been buying the game since the original and all other ea nba live and mvp baseball titles. Please
This has been happening to me for the past 3 or 4 madden games. If this is not fixed with the next update I would like to be refunded. I also will tell as many people as possible to not get this game, if there’s no solution. There’s too many bugs. I’m very disappointed EA. I’ve been playing madden since 07, but I’ll have to call it quits because last game you said this’ll be fixed with an update too.
This also has been an issue with me as we’ll not only for Madden 20 but also for Madden 19. I have reached out to EA sports last year as well as this year to complain about the problem and it’s still not fixed! I saw a recently that somebody posted here that they reported them to the better business bureau and I just did the same thing. Maybe if everyone on here also reports them To the BBB Something might get done.
This is the bbb emailing me they received my complaint
Hey Barry, it took 95 posts for you to say something...thanks man. So I guess we will get the same update after 100 more posts. Your company does not value its loyal customers and it will bite you eventually. This is the first year me and a group of my friends did not buy madden....in like 20 years literally. While the cheese gameplay contributed, this no stat and scout glitch in regs is what really did it for us. You guys need to listen or it will be your demise, as not buying madden will become a trend.
Where’s the ‘last opponent’ info?
Everybody needs to file a Better Business Bureau complaint, it takes 2 minutes.
EA hasn’t even notified PlayStation about this glitch after 5 years of existence.
They will not offers solution or a refund...BBB is the only way to hold them accountable.
Same thing here. Madden 19 I couldn't see my opponents stats. Madden 20 I can't see my stats or my opponents.
Is this an issue in MUT? If not, I believe EA is choosing not to show the stats in H2H.
A trained monkey could fix this glitch, if it's actually a glitch,
I doubt I purchased next year.
I’m having the problem in H2h
Still not fixed and I doubt it ever gets fixed. Total BS I will not buy this game next year.
For the love of God fix this already!
New update no fix. This is exactly how you lose customers.
Ridiculous
Already lost me...a loyal fan for 20 years..and a large group of my friends. Can't wait until not buying Madden is a trend. It will happen with this type of customer service.
This has been since madden 18. Get it fixed. I posted about it last year. Just happened again this year. Unacceptable.
Good old Barry marked it as solved...Barry, straight up...why does your company not give a * about us? We bought your game for years, all we ask is to be able to track our stats and see who we are playing. Is that really too much to ask? In the year 2019, with all of the multi player games out there, and you dont have the resources to fix this? So it is 1 of 2 things...either you are dumb OR you dont give a *. Well have fun catering to MUT heads. I can not wait for the next football game to come out and blind side you. NFL license not needed at this point, i just wanna play online football.
its been 3 week since you posted this
IM GONNA BEEN DONE PLAYING THE GAME AS ELL AS EVERY OTHER H2H PLAYER IF U DONT FIX THE RANKINGS
IM SORRY I DONT WANT TO PLAY YOUR STUPID * PAY TO WIN MUT GAME MODE. FIX THE ISSUE THATS BEEN HAPPEING FOR YEARS. WHY THE * CAN I NOT SEE MY H2H RANK WHEN THE GAMES BEEN OUT FOR OVER A MONTH. ELECTRONIC ARTS IS THE WORST GAMING COMPANY EVER WAY WORSE THAN EPIC GAMES. WHAT IS THE GODDMAN POINT OF PLAYING IF I CANT EVEN SEE MY GADDAMN RANK YOU STUPID * *. * YOU, * MUT, * PAY TO WIN, IT TAKES WAY TO LONG TO GET A GOOD TEAM OR ID PLAY IT, IM NOT SPENDING $ ON A * GAME I ALREADY SPENT $60 ON. ARE NUTS. I WILL NEVER BUY MADDEN AGAIN. I HAVENT BOUGHT MADDEN SINCE MADDEN 25 AND IM REGRETTING IT ALREADY. DO U KNOW HOW MANY TIMES I HAVE A FREE PICK AND MY * PLAYER DOESNT JUMP FOR THE BALL AND TH DUDE GETS A FREE 4TH AND 19 FIRST DOWN. THIS GAME IS BROKEN. LOVE THE PANTHER HEAVY WITH LAMAR JACKSON THO LOL
I opened a ticket with EA Help Team and the rep I spoke to assured me that the next patch update will fix this issue... see my attached chat log. Lets see if they keep their word and this finally gets fixed for us.
I really hope they are not lying like they usually do.
And of course there’s the update and no fix. I knew I shouldn’t have gotten my hopes up. Pathetic
I have not even received an update. My weekly post to show EA does not care about customer loyalty. I reported them to BBB, and I will not buy any more of their products until I know this issue is resolved. Thank you for the f you and middle finger to me the customer EA! Shameful as you show commercials on my TV on Saturdays and Sundays while you have a game that is not even serving the customers that play. You guys are ridiculous and you feel it when people walk away. To everyone who reads this use your social media and twitter accounts to make this known to the public and make them aware of how EA treats its customers. I have.
