Re: Madden Companion App Data Export not working since last update
For me, it works just fine.
You can see it HERE
Forum Discussion
31 Replies
- His solution appears to work. But only for Android devices. Does anyone have an iOS link for the previous version 18.0.2
EA_BarryCommunity Manager
@Stapes81@pyst4r1983@knucklesdaclown@Aredzebra@mynameisjon46
Thanks for your posts on this, I will try to get clarification on the issue and will post here with any info/update.
Please note that only the official game releases are advised to be used and/or supported.
- EA_Barry
@pyst4r1983@Stapes81@knucklesdaclown@Aredzebra@mynameisjon46
We have received similar reports via our other support channels and are requesting the following details from affected players. To help us expedite a fix on this, Please reply with the following details in the format shown, thanks.
- Companion App Device Platform (iOS/Android):
- Device Type:
- Version of iOS/Android Operating System:
- Carrier:
- Wifi/Mobile Data/3G/4G:
- Persona Name:
- Geo-location:
- ISP/Data Provider:
- Companion App Device Platform (iOS/Android):iOS
- Device Type: iPhone 7 Plus
- Version of iOS/Android Operating System: 11.3
- Carrier: AT&T
- Wifi/Mobile Data/3G/4G: WiFi & LTE
- Persona Name: smittymet
- Geo-location: New York
- ISP/Data Provider: Verizon Fios
- Companion App Device Platform (iOS/Android): Android
Device Type: Moto Z2
Version of iOS/Android Operating System: Android 8.0.0
Carrier: Verizon
Wifi/Mobile Data/3G/4G: Wifi
Persona Name: Redhawk05
Geo-location: Near Hartford
ISP/Data Provider: Comcast - IOS
iPhone 8 Plus
IOS version 11.3
Verizon
WiFi and 4G
TN
Charter/Spectrum
Weekly Stats won’t export to third party sites. Please fix - EA_Barry
@packman3380@Zearan@Smittymet@mynameisjon46
Thank you.
Any Update on this?
Can the people in this thread beta test whatever solution you come up with?
Do you guys need to expand your beta test group so that things like this (updates that break existing functionality) don't happen?- Pretty sure this is irrelevant as exporting worked just fine before the update not to mention everyone is now having this problem regardless of carrier, isp, phone model, OS, etc. But here we go anyway
Companion App Device Platform (iOS/Android): iOS
Device Type: iPhone 8
Version of iOS/Android Operating System: 11.3
Carrier: Sprint
Wifi/Mobile Data/3G/4G: Wifi
Persona Name: J_Mullins82
Geo-location: Lexington, KY
ISP/Data Provider: Spectrum - Companion App Device Platform (iOS/Android): iOS
Device Type: iPhone 7
Version of iOS/Android Operating System: 11.3
Carrier: Verizon
Wifi/Mobile Data/3G/4G: Wifi
Persona Name: Livingstone21
Geo-location: Salisbury, NC
ISP/Data Provider: Spectrum - EA_Barry
@jschell91@pyst4r1983@tripleaaa212@J_Mullins82@Smittymet
Thanks to everyone who posted the requested specifics, we now have all the info we need for the moment.
We will post any available news on this as soon as available.
Hopefully that will not take too long.
- So anything?
Do we have an estimated time of completion, and bringing the system back up to date???
Tell me about it, have you received any word of having this fixed
- EA_Barry
@aldowhite44@pyst4r1983@zagreat1@jschell91@mjwjr13
Guys, a potential fix is in-process, I do not have an ETA though.
- Companion App Device Platform (iOS/Android): Both
Device Type: All
Version of iOS/Android Operating System: All
Carrier: All
Wifi/Mobile Data/3G/4G: All
Persona Name: Everyone
Geo-location: Everywhere
ISP/Data Provider: All - @EA_Barry will it be fixed through an app update or something on EA end (e.g. server, etc.)?
Just want to know if I should look out for an app update or not
