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Re: Purchased madden 20 points and they are not showing up

Everytime I click the add points button in the store a message from PS4 comes up and says "that option is no longer available and set up". I have been trying to buy points for two days. I have restarted the game and PlayStation multiple times and have even redownload the game

6 Replies

  • zachs53's avatar
    zachs53
    6 years ago

    Yes I had the same problem then I bought 12000 madden points as well on PS4 store, I’ve restarted my system multiple times and still nothing. Also I haven’t gotten my rewards for preordering the superstar edition of the game. What do I do?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Daughtry1784 wrote:

    U have to buy them in the PlayStation store not on the game


    Hey Madden Ultimate Team Community,

    PS4 EA Access Players: Points are unavailable in-game at this time, however they can be purchased at the Sony store and received when logging back into Ultimate Team.

    We will update this thread with further information when available. Please follow @EA_Help for more details.

    Click here to further updates

  • tkim4747's avatar
    tkim4747
    6 years ago

    I also bought points but on Xb1 and they are not showing up, how can I go about receiving the points I bought?

  • starplaya22's avatar
    starplaya22
    Seasoned Newcomer
    5 years ago

    I purchased points on playstation store. Received confirmation, restarted system, and it came out of my account. Points still not showing up. Need that fixed please and thank you. 

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