Forum Discussion

Re: FOF Generic Player bug

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? cablejack247
Date/time issue occurred since launch
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise - QB1
Summarize your bug I cannot play face of the franchise as the game defaults me to "generic player" and my created player does not show up. I am a random player that madden created. When I start the mode I fully customize my player and everything, This makes the mode unplayable. It has happened since launch. I have uninstalled, reinstalled and even cleared all my data and started over. I have video of the glitch. Please fix as right now this game is not worth what I payed for it. It is broken. my name does not contain profanity either.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? look at my face of the franchise mode? Have me send you the video.
What happens when the bug occurs? I need to quit as my player is not in the game.
What do you expect to see? A working mode and my create a player
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

I had to upload the video file to my one drive because it was too big to post.

Glitch Face of the Franchise 

2 Replies

  • Cablejack247's avatar
    Cablejack247
    5 years ago

    I think we should get a refund for this as it is a game breaking glitch. Cant play the game we purchased. 

  • Yeah in franchise change role to player, Your player last name it will not call, Was working fine in madden 19 and 20, This is warranting a total refund, they killed the franchise immersion.

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