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Re: [SOLUTION]"There is a problem with your games setup. Please reinstall your Game"

@SF_UsDarkmanx Does everyone in this thread have an NVIDIA GTX 1070 or use dual displays (Gsync?) Looking for a common thread.

10 Replies

  • dual displays but freesync not gsync. running 2060super too. its whatever was in their patch today because the game worked fine this morning, patched when i logged in a bit ago and started throwing the error. 

  • Emily05sb's avatar
    Emily05sb
    5 years ago

    I'm just running a single screen on my laptop. It definitely looks to be the patch that broke it.

  • I also was using a single screen with my Laptop during and after the update.

    THe patch itself seems to be the cause of the problem.

  • @EA_Kent  is there any help you can give us in terms of escalating this for PC users?  We can't play the game since it patched.  It won't launch even after rebooting.

  • 2080 ti, updated all security settings uninstalled and reinstalled and still having the same issue

  • csuperman7's avatar
    csuperman7
    5 years ago

    Per Wade on EA's Twitter, after the security updates, I uninstalled Madden, cleared Origin's cache, and reinstalled the game.  It still doesn't work.  I'm chatting with EA on Twitter now and they are going to escalate it.

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