Re: My account got falsely banned. What shall I do?

@L1GHTNING85 

Hey there. 

Neo is a volunteer on these forums and not an EA employee.

Can you direct message me a case number for your account so we can review that claim? That is clearly concerning and we'll ensure that is looked into.

Regarding any suspensions or bans though, our Support team nor forum team cannot assist in overturning those. You will need to speak with our Terms of Service team if you feel an action done on your account was in error:

If you wish to dispute this action please contact our Terms of Service team: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

I got banned today even though I have never even played any Games through EA or Origin. Full account banned. Support won't give me any answers as to why. I only had like 2 games downloaded through Prime Gaming codes. Wasn't planning to play them but whatever.

I just got banned for buying product wtf? I were playing  Apex legends usually like everyday I did, I reached my third Heirloom(Imagine how much money I spent) one day before banned I reached my third Heirloom, Give me one reason should I break the rules with all that value stuff I enjoy the account so well and spent alot to reach those items Above 1k $

this false ban already 12 Days no reply, my heart saying Leave EA not worth it its seems you give every second player false ban you welcome check logs check anything  

Instead banning by bot ban manually someone who really diserve to get ban one who cheated. 
Failure managment.

Failure ToS

WHY I  need to wait for reply for more then 12 days, after put all these money I'm not even need to contact you!!!!!!!y you need to contact me BE HUMANITY WTF !!!!!!!