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Hi, @holger1405! Thanks for the reply!
No Citadel DLC at all there, and it does not pop up on the EA app searches.
On the EA app, under ME3 > Manage Add-Ons, I can only find the following DLCs:
- Resurgence
- Omega
- Leviathan
- Groundside resistance pack
- From ashes
- Firefight pack
- Extended cut
- Raider AT-12 (promo item)
- Argus M-55 (promo item)
I am really looking forward to play this DLC
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall ME3.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
- Restart the PC > Reinstall the newest version of EA app from here.
- Reinstall ME3. > Test.
- EA_Shepard2 years ago
Community Manager
@imanzanares Hey, I also logged into an account with the game and not the DLC and I can see that DLC in the list of options. When you check addons and the store, you see no option for it? Dear @holger1405 , as Shepard herself would say, that was one hell of an answer. Thank you very much for the detailed steps. It didnt work, though. I had ME3 and EA App completely uninstalled plus the temp files and the game shows pretty much the same. Aww...
@EA_Shepard , thanks for joining the conversation and for your interest. The DLC does not even show in the list of addon options: below the screenshots.
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