Recent Discussions
Mass Effect: LE refuses to install
Hi there! So, here's the story! A while ago, I felt like playing Mass Effect Legendary Edition, which I had on Steam. So I installed it, tried to load it, which brought up the EA app obviously and... nothing. The game constantly refused to launch!! After trying a bunch of tricks I found online which didn't work, I just gave up. Until, that is, the game turned out to be on sale. At this point, I made the choice to completely remove the game from my Steam library and re-buy it on the EA app. Unfortunately, even that doesn't work: Now, every time I try to just install the game, well, what happens is it stays in "preparing" mode for a couple of minutes, then I get an error message... Again, I tried a few stuff I found online; clearing cache, uninstalling and reinstalling the EA app... it changes nothing. Also, it's the only game that has that problem: If, for example, I try to install Mass Effect Andromeda, it goes straight to it, no issue! I guess, if that helps: When I do try to install the game, it does create a "Mass Effect Legendary Edition" folder in my Program Files. The folder is empty, but it exists. So, yeah, that's my problem, and it's annoying. Sorry for the long text but I wanted to give as much details as I could. Anyone has a solution?
Mass Effect Legendary edition error on launch
This has been an issue i have been facing since EA app replaced the origin app. I have checked every EA Forums, Steam Forums and Reddit and tried every solution I could find. I have mass effect legendary edition on Steam, whenever I try to launch it from steam or the EA App, I get a generic error: "Failed to launch game" "An error on our end caused the launch to fail. Try again a little later" I looked through the EA Desktop logs in AppData, and went through every error, but nothing in the logs pointed to what the error on your end is. I have tried the following suggested solutions: Clean boot Uninstalling and reinstalling everything (all recommended installation orders) Disabling the key from steam Moving the game folder I made sure the EA app files, Steam files and MELE files are on the same drive (D in my case) I checked the registry entries and confirmed that they match the expected Keys and values I formatted my PC and clean installed everything Using the ME MOD manager as a launcher I might have missed other solutions I have tried because there were so many I used to play the game on the exact same PC as before, the only difference is the change from origin to EA App. So I followed some guides to install origin and bypass the requirement to launch through the EA App, but that didn't help either (why did I do this? because the posts I have seen go back 5 years and I still see posts as of a week ago with this issue that has yet to be resolved by EA, so if EA doesn't care about its EA App game launcher, I wont either) I am extremely disappointed by the lengths that I need to go to in order to play a game that I already used to play, I have almost a 100 hours in the game and I cannot play it again because it refuses to launch. I have attached the DxDiag file preemptively since that is the one constant across all these discussions. I want a permanent solution for this. I want EA to have proper customer service and actually resolve this 5 year long issue that many players are facing. If you force something on people, at least make sure it works, or allow users to roll back to a software that used to work. Excuse the frustration above, but im in no mood to filter myself when ive seen so many posts on so many forums about the same issue that seems to have not been addressed in any way and constantly requires additional efforts from your customers. well bioware's customers, now unfortunately, yours. Awaiting your input. If it will be a link to the EA FAQ or another forum post, I will be rude in my reply, dont bother sending that, I have tried it already. Frustratingly yours, Alexy[PC] Mass Effect™️Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options Create a new case Mass Effect PC Manage my account Can’t log in In the Subject line Mass Effect Online Access Error Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you can send an email or scroll under Other Support Options and connect with a Chat Advisor. Thanks!
Error launching mass effect
I am at my wits end and im honestly so upset rn. I am a HUGE mass effect fan i bought a brand new laptop so i could play the legendary edition i bought through steam. I have tried EVERYTHING to be able to play it. I even tried downlaoding alternative routes to launch the game. the rest of my steam games work just fine except for my EA games that are forced to run through the app. PLEASE PLEASE HELP ME. I even tried to support an error report and the error report got an error. My friend had to make one for me. I dont understand why i cant play my games and its really upsetting to me. please please help me. Every time i try to launche the game, it says error to launch please try again later.
Mass Effect Legendary Edition Never Launches
EA, fix this game and let us launch it from Steam. Your launcher is entirely useless. Every single time I try to launch this game, it just says "Preparing game" and then does nothing. I have tried everything people have suggested online, but nothing lets me actually use the game I paid for. Just give up, let us use Steam - you aren't going to make a good launcher.
Mass Effect 3 cloud save corrupted, game crashes on launch
Mass Effect 3 cloud save appears to be corrupted , and the game crashes on launch. This happened to me years ago before the EA app replaced Origin. Then, I simply disabled cloud saves and that fixed the problem. The EA app doesn't allow that. Is there any workaround to this? I've tried blocking the EA background service and other tasks through my firewall, but it still won't launch - it crashes every time when it tries to sync with the cloud, and I cannot find a way to have it not try to sync.
Unable to Launch Mass Effect 3
Hello. I am unable to launch ME3 as it states I do not own the game, but I definitely do. I have never had this issue before. I do not have another EA account, and I have 100+ hours in the game. The message below is what I get when attempting to launch the game. Help would be appreciated. I just wanna play some ME3 multiplayer. Thank you!Bug report for Mass effect: Legendary edition
I'm reporting certain bugs on Mass effect: Legendary edition. 1º On Mass effect 1 from the version of Mass effect: Legendary edition, when playing on pc with keyboard and mouse, when using the tactics HUD (the command to pause the game, see the enemies and choose the commands to squadmates do) we can't give them (the squadmates) certain commands, such as moving to a certain position, attack a certain target, rally, however the command to use their powers works normaly. 2º On Mass effect 1 from the version of Mass effect: Legendary edition, when playing on pc with keyboard and mouse, toggling the characters helmet only works for shepard, but not for squadmates. 3º On Mass effect 1 from the version of Mass effect: Legendary edition, sometimes one of the squadmates ignores the commands and keep following Shepard (even when not using the tactics HUD). 4º On Mass effect 3 from the version of Mass effect: Legendary edition, when we are going to iniciate a new game of a character there is not imported from Mass effect 3, for example one imported from Mass effect 2 or one not imported from anything, no matter what are the standarth difficult in options, the game always start with the difficult called "casual". I'm an huge fan of the Mass effect Franquise and of Bioware as a whole, i only wish succes for this company, when reporting this bugs, my only intention is to help, the bug of giving commands to squadmates with the tactics HUD and the bug of sometimes one of the squadtmates ignoring commands (even when not using the tactics HUD) in Mass effect 1 of Legendary edition are very significative and is making the game difficult to be played as intended, with respect, i humbly ask you guys to fix this bugs please.
