Mass Effect 3 Multiplayer "Online Pass"
So I've tried all (besides the dll mod) the workarounds on trying to get Mass Effect 3's multiplayer working, and nothing has worked. I've opened multiple cases on EA's support however the agents don't reply/don't get connected to the chat. So my last option is to post this forum and hopefully someone has any clues/answers that can help me with me be able to play the multiplayer.76Views0likes6CommentsMass Effect: Andromeda missing online access
I'm unable to connect to the online features of Mass Effect: Andromeda, which I purchased on Steam. Whenever I try to connect, I receive the following error message: "You are not allowed to access the online features of this game." My internet connection is working fine. I have also followed the instructions on the EA website and verified that my EA and Steam accounts are properly linked. Everything seems to be in order. Previously I've owned the game through EA subscription, heard this can be an issue, but EA advisor didn't find any issues with that and right now I can't even start another chat, because button is greyed out88Views0likes10CommentsMass Effect 3 DLC Errors
EA_Shepard Ran into an issue that I think I have seen a few fall into in recent months, that of Mass Effect 3 failing to authenticate DLC - in my case, From Ashes and the Game Pass. Picture linked. Spent close to 6 hours last night trying to get it fixed and 4 separate support advisors and none of them rectified the issue. In fact, none of them seemed to have the faintest idea what to do and seemed more eager to be able to hand the issue to someone else. My EA ID is DapperT_47, and I am using a copy of Mass Effect 3 purchased from Steam, the N7 Digital Deluxe Edition. Its the first time it has been installed since Origin was discontinued, the previous installation being in 2021 (which had no issues). The issue has been troubleshot to hell and back, I have deleted and reinstalled DLC files in various ways, EA App too. I've cleared caches and regenerated license folders. I've messed with my firewalls. Best as I can tell, there is no issue with the files, they are there and properly downloaded, and it is able to connect to EA servers. EA servers can see that I own them, it just for some reason will not accept its authenticity. Perhaps worth noting is that my EA App seems to think I am accessing the standard edition via Steam, rather than the N7 edition. Further, From Ashes appears twice in the EA App DLC management list, once like all the others and a second time telling me to manage it on Steam - meaning that it is both installed and uninstalled according to EA App. Any ideas or guidance would be appreciated, as I am rather at my wits end with trying to get this old game to function properly.DapperT_471 day agoSeasoned Newcomer57Views0likes1CommentME1(LE) Main Screen Won’t Respond After Playing [Steam]
When returning to the main screen of the Legendary Edition after playing (ME1), the options are there for exiting or whatever else you would like to do. But none of the buttons on my controller do anything. I can’t choose to change Options [X], enter any of the games, start a new one; nothing. I even tried the Virtual Keyboard with no results. It’s fine starting up, but quitting playing ME1 and hitting the main LE screen results in no response. Sound and graphics continue to run, but no input is accepted. I’m using a Steam Controller (2026 version) and a Steam Machine. Everywhere else in the game my controller works fine. Is this something that happens to others; and if it is something that’s known, is there a fix?81Views0likes6CommentsMass Effect Andromeda - Terminator achievement bug (3091 kills, Steam PC)
Hello EA Community Team, I'm experiencing an issue with the Terminator achievement (kill 2,000 enemies) in Mass Effect: Andromeda on Steam PC. The achievement remains locked despite meeting the requirements multiple times. Details: First playthrough: 3,091 enemies defeated. Second playthrough: over 2,000 enemies defeated. Steam achievements: 54/55 unlocked. The Terminator achievement is the only one missing. Troubleshooting already completed: Verified the integrity of game files through Steam. Cleared the EA App cache. Restarted Steam, EA App, and the game. Confirmed that the game was running online. Loaded an older save with 1,998 kills and personally defeated additional enemies to cross the 2,000 threshold again. Unfortunately, none of these steps unlocked the achievement. I contacted EA Help under case #256423736. An advisor recommended posting this issue on the EA Forums. The case currently shows the status "No Fix Available." Could an EA Community Manager or technical team member investigate this issue and advise whether there is a known workaround or a way to correct the achievement tracking? I can provide screenshots of my in-game kill statistics and Steam achievement progress. Thank you for your assistance.8Views0likes0CommentsMass Effect 3 crashes at "checking for downloads"
Mass Effect 3 crashes at "checking for downloads" I have been playing multiplayer for years. I played not that long ago, maybe four or five months ago. No problems since 2012 until now. EA Artificial Unintelligence is beyond unhelpful. The EA site pretends I don't even own ME3 (owned since launch) yet the game was installed with their app! I have tried everything. Uninstalled, reinstalled, cleared caches, cleared histories, followed every bit of advice I could find. Same problem, same crash, EA unhelpful so... any ideaS? Thanks!!!chapelperilous233 days agoSeasoned Novice108Views0likes16CommentsGame freezes in Feros
I am having problems with the game when I am in Feros. It seems that this problem is prevalent in most people's games as seen in forums, but it has no good solution to it. During my first playthrough using a customised femlae Shepard, I left Feros for last. The game freezes at the cutscene where the geth ship's claw was chopped off. No response was given when pressing any buttons, so I force shutdown my computer. I tried this for more than 10 times, so I gave up on this career. I started a second career using the default male Shepard. This time, I went to Feros first and the same problem pops up. I tried it for around 5 times (by re-running the game) and it miraculously worked. However, on a second playthrough using this same Shepard, the cutscene freezes again, and I've tried for 10 times already. Can anyone give the best solution so that gamers worldwide would no longer fall victim to this problem again? Thanks.Anonymous3 days agoNot applicable709Views0likes3CommentsMass Effect Andromeda - Missing Online Access
Anytime I try to access multiplayer I get a "missing online access" message and I've tried every solution I could find on google and every time I try to contact an advisor I'm just given the run around, either with "fixes" that don't work or just referred to another advisor with the same "solutions" I've been through 5 different advisors today, I want to 100% the game but can't because of this and I've found no helpSolved614Views1like21Comments[PC] Mass Effect Andromeda Launching Issue
I bought ME Andromeda over a year ago on Steam and launched/played with no issues when Origin was still in use, but since the forced switch to EA play I have been unable to launch the game. The game was already installed on my PC before the EA app was installed and it did kind of register that as it was listed under installed games but the game would never launch and I would get the error message about an incompatible version being installed and to uninstall it to launch the game. Eventually I did find a fix for that - uninstalled game and EA app and made sure all files of the game were deleted from PC. Now though, when I reinstall the game it doesn't seem to register as installed on the EA app (It's still listed under uninstalled games and that if I want to install to do so through Steam... which I have!!). When I tried to launch from Steam anyway it redirects to EA app and I immediately get the "Failed to launch game. An error on our end caused the launch to fail" message. When I try launch from the desktop icon, I get the same error message. I even tried launching game from the files/folder but I get an error message stating "You don't have access. This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again". I don't have another account, and I definitely bought and downloaded the game myself... It also is only an issue with this particular game as I have other games that were already installed on Steam that launch through EA just fine (like MELE for example) and I've since installed another game through Steam that again launches via EA no problem. I've already tried to fix the issue by; Uninstalling and reinstalling both the game and EA app (several times) Ensured game files all verified Clearing app cache Safe boot and Clean boot Checking Windows is up to date Chatting with EA on live chat I don't know what else I can try? The person on live chat eventually said they had reported the issue but basically there isn't anything I can do and it's a known issue. Is anyone else having this issue? And if so, how did you fix it? And please dumb it down for me as I'm not very tech savvy! Or if it is an EA app issue somehow then how long does it usually take before it's fixed?SolvedAlyJoy995 days agoNot applicable6.4KViews1like18CommentsMass Effect Andromeda Launch Issue
I suddenly started having this problem after accidentally starting ME:A without the EA Launcher being active. It tried to do some 'activation' key, which I'm 99.99.99% sure I didn't have. I reloaded the EA Launcher and now it just fails to load. Your DRM is now worse than viruses.arthurh35355 days agoSeasoned Ace34Views0likes5CommentsME3 PC Needs "Online Pass"
Hi! I am having an issue with Mass Effect 3 (2012) on PC. It is giving me an error when I try to click on the "Multiplayer" button. The error tells me that I need an "Online Pass" to use multiplayer features, but a little research has told me that the PC version of the game never HAD an online pass; only the console versions of the game had it. I have previously been able to play the multiplayer without issue. According to another user on the forums (https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/pc-mass-effect-3-now-requires-online-pass/9240092/replies/9240094), this is an account entitlement issue, and only a support representative can resolve it. I tried contacting support, but I was transferred to another representative and sat in a queue for over an hour while it only got longer (number kept going up, not down). People on Reddit have suggested directly messaging EA Help on X, but I have received no response there. Can someone here help me? Thanks.Solvedbable6316 days agoSeasoned Novice426Views1like9CommentsMass Effect Andromeda - Missing Online Access
I downloaded mass effect Andromeda yesterday through pc gamepass and when I launch it, it tells me "missing online access" looking through the forums it seems like everyone is having this problem. Please fix it for me! The ea support chatbot refuses to connect me to a real person or actually help me in anyway, it just keeps asking the same questions referring me to the same article that is no help. Ea I'd: Foshizy27 Xbox gamertag: Foshizy827Solved1.8KViews2likes47CommentsPC No Longer Sync'ing Cloud Save
I play ME:L on desktop and Steam Deck. About 5 days ago I noticed my Steam Deck was no longer seeing the latest save. It appears as though my PC will no longer sync any cloud saves. I have backed up the saves, completely uninstalled from Steam, along with the EA app, and then did a completely fresh install. EA app is logged in and when I start ME:L on my PC I get no save files. If I manually drop them into the directory I can play the saves, but never get any notification from EA app about sync conficts. It like cloud sync is completely disabled/not working on the PC. I would've expected the fresh install to download the last save from the cloud but I ended up with nothing. Any thought?Solved154Views0likes4Comments[PC] only none of my mass effect games (1, 2 or 3) will launch
I have a similar issue, only none of my mass effect games (1, 2 or 3) will launch. They worked fine on my Wondows 10 (64) computer for years. I recently had to change the size of my hard drive where I keep my games (not C:) and had to reinstall these games. Now when I click the play button, I get a brief black screen followed by minimizing of the game screen in the task bar and a small box of the EA screen. If I hover the mouse over the game icon box from the task bar, the actual game appears in a small window on the upper left of the computer screen, but I can't interact with it. No amount of clicking the game icon to try to get the program to continue and load works. I have performed a clean install of my video drivers for my NVIDIA RTX3080 ti, to no avail. I have tried different compatibility settings, to no avail. Not sure what copying the folder to the desktop and running test on it does, or how to even run test, so I do not know if that will work for me. My computer had the latest downloads from Microsoft and latest driver from NVIDIA. I have tried running the games as administrator. Nothing works. Please help!31Views0likes1CommentCan EA PLEASE remove the EA App Requirement for Mass Effect LE on Steam?
Since there's some other EA games that doesn't require the EA App on Steam, then why does Mass Effect Legendary Edition need the EA App Requirement? Can EA or anyone who works at EA or BioWare remove the EA App Requirement from the game on Steam? For any Answers, is it possible to know the possible answers to know why or why not? I'm not saying it like the Community 100% knows the answer but from guessing and such then..maybe?ImNotArian14 days agoSeasoned Newcomer148Views3likes3CommentsUnable to launch Mass Effect 3
I've owned this game forever and used Origin to launch it. I just decided to play it again. I know EA killed the Origin launcher, so I installed the EA App. The game shows up there and is listed as Mass Effect Standard. However, when I click play the launcher tries to launch Mass Effect N7 Digital Deluxe and says it can't find my license code. That's because I'm don't own that version and am trying to launch the standard version. When I click on properties, the license code for the edition i own shows up. How can I play the game I purchased? Thanks.Solvedabrucewebb17 days agoSeasoned Newcomer200Views1like4CommentsMissing Online Access Mass Effect Andromeda
As the title says I am missing online access for ME: Andromeda. I have tried numerous times to get in contact with support but it keeps saying "This issue isn't supported by advisors" or I sit and wait for hours with no one connecting to the chat. I've seen that others have posted on here and were able to get it fixed so I am giving this a try! EA: VirtualFiend349 Steam: VirtualFiend349SolvedVirtualFiend34919 days agoSeasoned Newcomer150Views0likes3Comments
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