Forum Discussion
3 Replies
When I click the re-sync link, it brings me back to the homepage for N7 HQ, and then when I click "Get Started" again, it then says that I need to re-sync my account.
First, I don't know the solution to your problem. N7HQ is notoriously flaky with newer accounts. I've had sync'ing issues with a few of them. At one time ,after months, it seemed to fix itself.
One thing you may try (besides all the cache clearing, etc. that Holger1405 can walk you through way better than I) is to try a multiplayer game, and see it fixes itself. Don't want to get your hopes up.
If you can't get it solved, and are still intent on raising your N7HQ, I strongly encourage you to give the multiplayer a try, it is actually amazingly good and fun! And you will be at 100% N7HQ in almost no time. Be warned: it slowly drops with time (whether via MP or Galaxy At War)
Did you restarted your router?
Did you tried another Browser? (If you are on Windows 10 try the internet explorer.)
Can you log in to https://www.ea.com ?
In the end, only support can help with account problems, so I would suggest to contact them again, you might get a support rep with more experience this time.
You also could try EAs Support on Twitter or on Facebook.
