Community ManagerPlease make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Thanks.
Community Manager
@EA_Barry wrote:
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Thanks.
@JANDOODSCHOP
Please contact our Support team via the options above so they can look into the logs for you. If missing, they'll help restore lost content. It's urgent to contact them right away for the best chances of restoration. The longer time goes by the more difficult it can be to verify these claims.
I'll be closing this thread since it's from 2017.
