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CT-032077's avatar
2 years ago

Anti-Cheat authentication failed or clien is not running anti-cheat error

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080ti
Enter RAM memory size in GB 12gb
What is your gamertag/PSN ID/EA Account name? poopingpee
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. FatYoshi
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? horizon, octane, others
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. loading into the match, the map and match already loaded but it started to lag before I even got to the character selection page
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loading into the character selections or loading the match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) September 25, 20223 8:30pm GMT+7
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I would be loading into the match and then it would start lagging, lag symbols would appear at the top of the screen and then after a bit I'd get kicked to the main menu with a disconnect text (though at the very moment, I don't remember what it says) It would happen after every game, so I would match, disconnect, then try to queue and then it would be fine, but the next game would disconnect again. It would be hard especially if I am just trying to play with friends or do rank, cause then my friends have to leave the match and in rank I still get penalized even though i couldn't even load into the game
What should be happening instead? I should be loading into the game and selecting a character and playing.
Steps: How can we find the bug ourselves? I don't know, just play the game??

I would be loading into the match and then it would start lagging, lag symbols would appear at the top of the screen and then after a bit I'd get kicked to the main menu with a disconnect text. (it says the anti-cheat isn't loading and so the anti-cheat couldn't authenticate the match) It would happen after every game, so I would match, disconnect, then try to queue and then it would be fine, but the next game would disconnect again. It would be hard especially if I am just trying to play with friends or do rank, cause then my friends have to leave the match and in rank I still get penalized even though i couldn't even load into the game. 

This isn't the first time i've experienced queuing issues. A few seasons ago I would have the issue that I couldn't get ready or the ready button would work but the game doesn't registered that I've pressed ready when I play with friends. The only solution was to wait a random amount of time or leave the party and rejoin If I tried to press ready when it didn't register anything, I'd end up staying in lobby as I would watch my friends get into a match.

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  • Hi everyone,

    After the latest update, this suddenly popped up to me when I join the game. I didn't care and proceeded to play the game. Two games later it popped up again. Tried changing the server, did work sometimes but mostly did not. Tried closing the game and restarting BOTH EA app and Apex completely, still didn't work. Tried restarting the computer, and of course it didn't work either. 

    It's like luck based rn that sometimes when I restart the game, it works completely fine. But just for one to two games. Then the game stuck at the lobby, crafting materials, in-game currency and such became -9999, and it will kick me out showing the screen that I attached below.

    I have already tried basically everything aside from reinstalling windows. I reinstalled the game, reinstalled EAC & the so-called "patching Apex Legends" option, installed the Microsoft Visual Studio thing, etc., and none of those work. And I am definitely not the only one who encountered this issue. Many suffered from the issue and almost every post I saw relating to this issue in AnswerHQ ends up in no admin or such answering to solve the issue. I understand that no employee is going to be like "I know what's happening" and proceeds to solve the issue for everyone. But if so many are facing the same problem, I don't see why the issue isn't being addressed and fixed in one to two patches. The issue lasted for almost 3-4 years (seeing people post about this problem in 2019).

    Anyway, it's just pure complain. If you got any idea on fixing the issue, please feel free to let me know. This update fixed the mmr issue for me and I thought I was finally able to play some proper games, until I found out that a bigger issue was introduced.

  • trouble with anti cheat having a pop up error saying "the client is not running the anti-cheat or failed the anti-cheat authentication" I have tried every solution I found online and nothing has worked it has been doing this for almost a month now and I'm starting to get frustrated

  • Me too!!!! So annoying and I can’t even play I even reset my whole PC . Idk wtf is causing this but dude I spent a lot of money on this game and the support is so annoying !!!!!!!!!!! Trash Devs and reps at EA won’t even respond !

  • Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC (Steam)
    AMD or Nvidia Model Number Radeon RX 6800XT
    Enter RAM memory size in GB 16gb 
    What is your gamertag/PSN ID/EA Account name? GeauxTigersMatt
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Which Legend were you playing (if applicable)?
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In the lobby (waiting area before the match)
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. loading into the main lobby this happens.
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. attempting to load the game
    Did your squad mates also experience the issue? No
    How many matches had you played in a row before the issue occurred? i can play 1-2 if i can get it to work the first time
    When did this happen? (dd.mm.yy hh:mm) 18.10.23 until present 
    How often does the bug occur? Most of the time (75-98%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Kicks me to the main menu
    What should be happening instead? the game should work
    Steps: How can we find the bug ourselves? no idea

    i have tried verifying the files through steam

    repairing easy anticheat 

    Reinstalling easy anticheat

    run both easy anticheat and apex as administrator 

    reset internet modem

    whitelist easy anticheat and apex in antivirus 

    clean reinstall of windows

  • This has to be the most annoying thing I've ever encountered with this game, even more annoying than all the in game annoyances this game offers.

    I have done everything to try and fix this. I've uninstalled Apex and reinstalled on EA. Uninstalled and Reinstalled on Steam. Uninstalled Steam and EA, then Reinstalled. Now having to install the games all over. Repaired the game a million and a half times in EAC. Everything has been manually set to start in Admin, I've downloaded and repaired Microsoft Visuals and I even made sure my IP is set to DHCP, like one user was able to find was their issue. I can play every other game except for Apex. I've been getting close to retiring this game so maybe it's time, but I don't want to go out like this. Hoping the new season just fixes this completely.... rip Season 18 

  • I also have been facing this issue and is very annoying it happens when i'm in the middle of the fight, it just kicks me out , ive lost 200 LP just because of this . Respawn please look into this problem. 

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