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ss_r3alm's avatar
5 years ago
Solved

Apex legends and discord glitch

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Not sure
Enter RAM memory size in GB Not sure
What is your gamertag/PSN ID/EA Account name? ss_r3alm
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was on the loading screen of first opening the game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was opening the game the game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game is loading up when discord tries to open which causes the game to minimize and unable to enlarge the game to play.
What should be happening instead? The game should open up and show me the starting screen.
Steps: How can we find the bug ourselves? Possible contact discord.

Should I also get into contact with discord for this bug? 

  • So I went back to my discord settings again just now and change a few things causing the game to start working and launching as normal. 

    Thank you for all your help. 

5 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @ss_r3alm

    Just to make sure I understand correctly, this is happening if you're launching Discord while Apex Legends is loading? 

    /Kent

  • No, when I play Apex Legends I don't use discord or even try and launch it while the game is loading. My discord for some reason automatically opens when I try and load Apex Legends. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ss_r3alm 

    Ah, I see. Thanks for the clarification!

    That sounds like it's probably something in the Discord configuration. Do you know if Discord is set to launch at Windows startup? I'm wondering if it's actually running in the background before you launch Apex Legends, but for some reason it's taking window focus when the game starts up. 

    /Kent

  • So I went back to my discord settings again just now and change a few things causing the game to start working and launching as normal. 

    Thank you for all your help. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ss_r3alm 

    That's good to hear! Thank you for letting me know you got it figured out. 👍

    /Kent

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