Apex Legends Infinite Loading Screen (URGENT)
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1060
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? OzzyPG
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. na
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? na
Which Legends were your squad mates using (if applicable)? na
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading screen between title screen and the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? idk like 0?
When did this happen? (dd.mm.yy hh:mm) 1/7/2021
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I cannot load into the game - I "load" for 8 minutes then get kicked to the main menu for error code "code:net" I have tried: Clean Installs on both Steam and Origin Flushing DNS Switching Language to Japanese Unpluging ethernet while loading and replugging it in Unplugging all USB devices from my computer Allowing apex to pass through all firewall options Closing all other applications Verifying Game files on steam and origin Playing on an alt account (worked for one session one time, then broke. New alt account today I tried and it didnt work at all) I cannot get the game to load for the life of me. EA Support was no help - This has been happening for like 3 weeks now. I just cannot play the game. Upon changing my language BACK to english, loading until I get kicked to title, reloading until I can get into the firing rage, leaving the firing range, joining a party, and having THEM change the gamemode to arenas, buying a skin with shards, and queueing in and praying that is the ONLY WAY I was able to play like 3 or 4 games yesterday. I have not been able to recreate that either, I am right back to the not being able to load
What should be happening instead? Loading into the game
Steps: How can we find the bug ourselves? I have literally no clue
code:net is what you get when you are kicked
This is an issue we're investigating so for now, you'll just have to wait and see if an update resolves it. If we find any other potential resolutions, I'll update this thread.