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atharhehe's avatar
4 years ago

Apex still running in Steam, even though i already close it

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1650 i think
Enter RAM memory size in GB 8 gb
What is your gamertag/PSN ID/EA Account name? athhaarr
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? dont matter
Which Legends were your squad mates using (if applicable)? dont matter
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. it doesn't matter
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It occurs after playing the game, the game won't shutdown, it keeps running in the background it says on the steam
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5-6
When did this happen? (dd.mm.yy hh:mm) after closing the game
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I can't play cuz its still running in the background
What should be happening instead? i close the game, it closed, i open the game, im playing
Steps: How can we find the bug ourselves? idk

I can't close Apex entirely, i was trying to find Apex in Task Manager, but i couldn't find it, so i don't know what to do

20 Replies

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  • @atharhehe i have the same problem too and reach ea helper but they didnt help if anyone can send ticket to EAC
    the only solution for me is to restart too run the game properly
  • rapha3l3's avatar
    rapha3l3
    3 years ago

    I'm having the same problem too. I have to shut down my computer in order to play other games. This only happen after playing apex, other games won't.

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @Agent_c00S  Ah right, I thought you meant that he was useless. Might be good to word it differently next time, kind of can be mistaken for something else.

  • Unpaid_Jesus's avatar
    Unpaid_Jesus
    New Hotshot
    3 years ago
    @Agent_c00S crash and freeze happened to me but it got fixed when i did the "verefy files integrity". this problem is new, 1-2 days old
  • Agent_c00S's avatar
    Agent_c00S
    3 years ago
    @Unpaid_Jesus Maybe changing servers can "fix" it, I did the "verefy files interrity" but still got crash and freeze. But when I changed my sever from Singapore to Hong Kong, the crash issue didn't happend to me at least 4 matches.
  • yeah im also experiencing the same. the game runs in the background and won't close until u restart the pc and im also facing stutters and frame drops in the middle of the game. This all started right after the dec update...i hope EA and respawn fix this soon

  • Chaddy_dayo's avatar
    Chaddy_dayo
    3 years ago

    i think they well not address this issue sense only few had a problem

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