Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Mr_Ukemi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to unlock Double Duty badge.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I won a match as the Kill Leader and previous Champion and still didn't unlock Double Duty.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5+
When did this happen? (dd.mm.yy hh:mm) 23.03.19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? As you can clearly see from my screenshots here: https://imgur.com/a/EzLSFal, and my video link here: https://www.youtube.com/watch?v=xBhy7pEF67o, I won the match, was the kill leader, and the previous Champion. When I went into my badges screen, the "Double Duty" badge was still locked.
What should be happening instead? I should have unlocked the badge I earned.
Steps: How can we find the bug ourselves? I don't know, it seems pretty rare and annoying.
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As you can clearly see from my screenshots here: https://imgur.com/a/EzLSFal, and my video link here: https://www.youtube.com/watch?v=xBhy7pEF67o, (I also attached the screenshots) I won the match, was the kill leader, and the previous Champion. When I went into my badges screen, the "Double Duty" badge was still locked.
I've been on the phone to EA for hours and back and forth with emails to their helpdesk for three days. It's not an issue that can be solved by troubleshooting. This needs to be fixed on Respawn's end and I would like the badge unlocked. We had a deal (I complete the requirements for a badge, the game unlocks my badge) and the game has glitched out and not upheld its end of the deal. This isn't fair and simply answering that I need to play again to unlock it isn't good enough. I'm a pretty average player and this achievement was hard enough to get in the first place, I doubt I'll ever do it again (I usually average 1-2 kills a match). Someone over at Respawn, please, work your magic. This badge means a lot to me and I'm sure you can imagine my excitement knowing I won while Kill Leader and Champ, into utter disappointment when I discovered that it bugged out and didn't unlock. Please, I know this is a simple fix on Respawn's end. If Destiny 2 devs can literally INVENT a new exotic gun and put it into the game for some kid, I'm sure the guys at Respawn can flick a switch and turn on a badge that I rightfully earned for me.