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foxianjd's avatar
5 years ago
Solved

Banner not showing up in champion screen

Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? FabiJD
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the drop chip
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. My banner wont show up in champion banners
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 32
When did this happen? (dd.mm.yy hh:mm) 1pm
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I get mad
What should be happening instead? My banner shoud show up
Steps: How can we find the bug ourselves? Get a win in different accaunts and get the 1 spont and youre banner wont appear

Sorry cant

  • Hey @foxianjd


    What does it look like when this happens? Is it just not showing your banner at all? Does it look like something is supposed to be there, but it's missing? 

    /Kent

4 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @foxianjd


    What does it look like when this happens? Is it just not showing your banner at all? Does it look like something is supposed to be there, but it's missing? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @foxianjd 

    Got it, thanks!

    Have you tried shutting down and restarting your Switch to see if that helps? If you hold the power button for a bit you'll see a menu pop up with power options. Choose the option to turn off the Switch, then start it back up. 

    Let me know if you're still running into the same issue with the banner after that. Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @foxianjd


    Were you able to try restarting? Are you still having any issues with the banner after that? 

    /Kent

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