Clubs and Crossplay Kicked

Hi @ChaoticCaustic, 

That's pretty odd. Thanks for taking the time to report this. Do you remember what the disconnection error was that you saw in the lobby? Was it just for idling out, or was there a different error message? 

/Kent

I have been kicked (as owner) from my club twice on Xbox. This happens whenever I switch from one xbox profile to another. The workaround I currently have is to make sure to quit the game before changing profiles.

... and to clarify. Both profiles have cross play ENABLED. It appears to be a transient state between profiles where the game thinks cross play is DISABLED.

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Ebags4
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Asunas_cat and messymissfit13
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was on the title screen when i got the message
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just got finished a match and got kicked to title screen
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 10
When did this happen? (dd.mm.yy hh:mm) 10/11/2020
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Get sent to the title sceen with error message
What should be happening instead? Nothing
Steps: How can we find the bug ourselves? I don't know. Make a club?

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1. I got kicked from my club due to "not having crossplay enabled" even tho it still is and always has been enabled. Was not kicked by a player

Hmm, interesting. Thank you for the info. I'll pass this along. 

/Kent

Same thing just happened to me.

I got kicked from a club that I created. And I'm a PC user.

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Shadowasasin908
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Cutekillerrozu
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? None
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was loading in and opening the game for the first time today.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting up the game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 11/19/20 10:05pm? EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was kicked out of the club I had made, and my friend still sees me as the club leader even after restarting the game. I am unable to view the club nor join it when the club was set to open. I have also tried to make a new club and it says my EA account is associated with a different club on a different platform. I only play on xbox and don't even have it downloaded on pc.
What should be happening instead? Nothing
Steps: How can we find the bug ourselves? I don't know how you can find the bug.

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...

I need this fixed I have the same problem and it’s making me and all my friends want to delete the game