Forum Discussion

DieAnotherDay75's avatar
5 years ago
Solved

CODE:NET issue

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Grapics Card:1050 Ti Msi CPU: intel i3 3240 3,40 Ghz
Enter RAM memory size in GB 12 GB
What is your gamertag/PSN ID/EA Account name? DieAnotherDay
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? BloodHound
Which Legends were your squad mates using (if applicable)? I'm solo
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Before picking character and jump kickes me the menu with this error
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I'm solo
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? idk ı keep getting this error being 2 month
When did this happen? (dd.mm.yy hh:mm) in 2 month
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? Kickes me menu and showing of this error
What should be happening instead? I play normaly without error
Steps: How can we find the bug ourselves? idk if ı had any idea why would ı ask help :D

I tried so many times to fix this issue but ı didn't.I search all web site but nothing help me.

I love apex legends but I'm tired.if ı can't fix this ı don't wanna play anymore ☹️

  • Hi @DieAnotherDay75


    Let's try out some troubleshooting to see if we can help with the code:net errors you've been seeing. 


    When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website to see if that helps. If you're still getting the same error message after that check out the PC-specific steps as well. 

    Let me know how that goes once you've had the chance to give it a shot. 


    Thanks!

    /Kent

3 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @DieAnotherDay75


    Let's try out some troubleshooting to see if we can help with the code:net errors you've been seeing. 


    When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website to see if that helps. If you're still getting the same error message after that check out the PC-specific steps as well. 

    Let me know how that goes once you've had the chance to give it a shot. 


    Thanks!

    /Kent

  • @EA_Kent I'm sorry I wasn't being here in 2 week ı have chance to reply now. I tried this already and ı did clean start to windows ı tried already so many way but nothing helped me
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @DieAnotherDay75 

    No worries! Thank you for following up with me. 

    Can we try setting a different DNS in Windows to see if that helps? I've seen some cases where that can make a difference. You can update the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you select the Manual option you can enter a DNS of your choosing. 

    I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you'd prefer using instead that's OK as well. Let me know if you're still getting the same error message after that. 

    Thanks again, 

    /Kent

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