Didn't receive free Imperial Ward Apex Pack
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 3080
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? HardestMetapod
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. CommonestZubat
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. rewards of the imperial guard
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. returning to the lobby
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 07.03.2023 19:40 CET UTC+1
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Started a match before restarting after the event started, when returning from the lobby i received the "old" prize list of the imperial guard, after restarting the game i didn't receive the free event apex pack
What should be happening instead? i should receive 1 free event apex pack
Steps: How can we find the bug ourselves? Give the correct rewards, also if possible give me a free event apex pack and if possible also give one to CommonestZubat, he was with me and also got the issue
Just having the correct rewards would be enough
Under investigation. Accepting as solution for visibility purposes only.
Hi everyone,
Thank you for the reports!
We are currently looking into this. Please keep an eye on the @Respawn Twitter page for updates.