Game Displays Beyond Screen Safe Area (Apex Legends)
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? PathofSam
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In all matches and menus
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Every match
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Elements both during matches and in main menus/lobby that are near the edge of the screen get cut off, preventing me from being able to see the full element.
What should be happening instead? The game should limit the elements it displays to within the specified safe area
Steps: How can we find the bug ourselves? Use the TV and input method I describe below
Hardware
TV: VIZIO VW32L HDTV20A
Input: HDMI
Console: PS4 Slim
Issue
The game displays elements that are beyond the specified safe area of my screen. Unlike other games, Apex Legends does not seem to have a way to specify the safe area of your screen. This causes the game to display elements that are partially or fully beyond your screen's size, preventing the player from being able to see things towards the edges of the screen. Even if the safe area is specified within the console's (PS4) settings menu, the game still does not change the safe area accordingly.
Recommended Solution
Either add an option to the game's video settings to specify a screen safe area OR somehow allow the game to adjust to the safe area that is specified in the console's settings menu.
Extra
Browsing through the r/ApexLegends subreddit and even here on the forums, you will find other players experiencing the same problem. It is very frustrating but is not getting enough attention.
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