Game says I have ban, when i have no history of bans????

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 2070 super?
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Scsquared
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. loading into any game type
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. finding a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 08.04.21
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game kicks me back out to startup screen and displays message that "players client game account has been banned: banned." I haven't played the game in months so I shouldn't have any bans and on my main EA website it says I do not have anything under my ban history. I don't use any 3rd party software when I did play the game awhile back. I've tried changing servers, but the same error code pops up. Not sure whats happening. HELP!
What should be happening instead? I shouldn't have any ban on my account.
Steps: How can we find the bug ourselves? Launch game, choose game mode, when game is found; get kicked back to launch screen of the game itself.

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