My friend list is gone and i cant play with my friends. When my friends try to find me it says that there is no player with such name and when I search for my friends to add them it says there is no player with such name ... - i did restart the game - i did restart the PC - I did everything possible .... what to do now ?

Hi @yu66392, Were you able to try any of the troubleshooting steps I linked above? We also have some Xbox-specific steps as well if the same issue is still happening. Let me know if you're still having any trouble seeing your friends list afterward. Thanks! /Kent

Missing Friend list + i cant add friends + they cant add me

16 Replies

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EA_Kent
Community Manager
5 years ago
Hi @px335,

Are you launching Apex Legends through Origin, or do you run the game through Steam?

/Kent
silent99844
5 years ago
i am haveing same issue and im threw steam
EA_Kent
Community Manager
5 years ago
@silent99844

Got it, thanks!

Can we try running through some troubleshooting to see if we can help fix the issues you've been seeing with your friends list? A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still running into the same issues after that check out the PC-specific steps as well.

Let me know how that goes once you've had the chance to give it a shot. Thanks!

/Kent
yu66392
5 years ago
I’ve been facing the same problem but in the Xbox one where it doesn’t show nobody from my friends list which it never happened to me. This is my first time that had happen.
EA_Kent
Community Manager
5 years ago
Hi @yu66392,

Were you able to try any of the troubleshooting steps I linked above? We also have some Xbox-specific steps as well if the same issue is still happening.

Let me know if you're still having any trouble seeing your friends list afterward. Thanks!

/Kent
badaslinky123
5 years ago
@EA_Kent I’m having the same problem but through ps4
EA_Kent
Community Manager
5 years ago
Hi @badaslinky123,

Have you checked your PlayStation privacy settings to make sure they're set to allow invites and friend requests? For more information on how to adjust these settings check out the PlayStation Support website.

/Kent
GreyTeam-17
5 years ago
@EA_Kent I am having the same problem, can't find my friends and they can't find me. I am using Steam, and it is not a connectivity issue
EA_Kent
Community Manager
5 years ago
@GreyTeam-17

Are these friends who are also playing on Steam, or do they play on different platforms?

/Kent
GreyTeam-17
5 years ago
@EA_Kent They are playing on a different platform (PS console)