Not Being Awarded Apex Packs From Season Passes
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? lavaman_-320
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) N/A
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? N/A
What should be happening instead? N/A
Steps: How can we find the bug ourselves? N/A
I never get Apex packs aside from the first legendary one from battle passes. This has been going on for a long time, and I am tired of ignoring it. Is there someway to see how many packs I should have vs how many I have actually been given? It just happened again, where I rank the battle pass and I'm supposed to get a pack. Unfortuanetly, I receive no such pack. This happens everytime I was supposed to get a pack from season passes. I have tried the following;
*Restart Game
*Restart PS4
*Reset Internet
Thank
