Not receiving level up rewards (Legend tokens and Apex packs) Season 14
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVidia RTX3080
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? xDobby
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Checked legend token in the menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Finished a match and loading into the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Every match since the launch of season 14
When did this happen? (dd.mm.yy hh:mm) 09.08.22 20:00
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Legend token stays the same amount as when season 13 ended. And there were no apex pack when levelling up.
What should be happening instead? Receive legend tokens and apex packs when levelling up
Steps: How can we find the bug ourselves? Stats server?
Fix Levelling up rewards
