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shawnsuth's avatar
6 years ago
Solved

Not Receiving Pathfinder Heirloom bug

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Ssutherland87
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/a
When did this happen? (dd.mm.yy hh:mm) 12/23/19
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I completed the winter event, but the pathfinder heirloom is still locked.
What should be happening instead? According to the game, the pathfinder heirloom should be unlocked after completing the holiday event .
Steps: How can we find the bug ourselves? Complete the winter event and try to get the heirloom.

Completed the Holo-Day Bash Winter Event and the game didn’t unlock the Pathfinder Heirloom.

  • @shawnsuth I'm sorry. Clearly you misunderstood something here. You finished all challenges of the holo day event. You got your winter Express badge, G7 scout skin, Lstar skin, Holliday picture and what ever you get for completing event challenges.
    To get the heirloom you actually need to buy all 24 event apex packs. Has nothing to do with event challenges. I own all 4 heirlooms. Your pictures show clearly you haven't purchased all event packs. You might get heirloom in regular apex packs. But if you are looking for a short cut you need to buy all 24 apex packs to unlock pathfinder heirloom. Good luck.

15 Replies

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  • Bestburrito4u's avatar
    Bestburrito4u
    6 years ago

    You need to unlock 24 collection packs to get the heirloom set which is the free 25th pack. There is a difference between challenges to collection. I'm just trying to help you.

  • shawnsuth's avatar
    shawnsuth
    6 years ago

    That sucks and is misleading.  You have to spend money to unlock the packs.  Nothing about that is “free”.  

    super bummed, usually such a big fan of Apex.  Thanks 

  • That's how it was with all heirlooms.  Now you are getting apex packs while leveling up. You might get a heirloom in one of those.  But there is no guarantee on which one you will get if at all.

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