Previously unlocked character are locked after moving from origin to steam
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? CUPCAKESNRAINBOW
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam,
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing. I was at the lobby. May have something to do with latest apex legacy update
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) around 2 weeks ago
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Fuze and horizon are locked. Their badges and skins are locked as well
What should be happening instead? All legends unlocked.
Steps: How can we find the bug ourselves? I'm not sure.
Hi I've recently moved from origin to steam. My previously unlocked characters are such as horizon and fuze are locked now. Their badges and skins have also been removed.
That's definitely odd. Just to make sure, you connected your Steam account to the same EA Account you were using to play Apex Legends in Origin, right?
/Kent
