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alawnianas's avatar
alawnianas
Seasoned Rookie
3 months ago
Solved

Problem in Claiming the Final Reward for the Welcome Pass

I have created a new account and reached the required level (40) to obtain the Legend Token, but I am unable to receive it even though I have completed all the required tasks. Therefore, I need help solving this issue.

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey @alawnianas,

    Are you able to check this again to see if there's any change?

    Yesterday's update included some changes that should help clear this up, so let me know if you're still running into this next time you get a chance. Thanks! 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 months ago
    Thanks @alawnianas.

    This shouldn't occur going forward, but some additional corrections may still need to be made for accounts already affected. That sounds like it may be the case here, once I have any further updates I'll let you know.

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