ps4で2500ダメージ出したのに貰えない

Product: アペックスレジェンド
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? s200iQsuikun EAアカウントdorifutoTV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. scavnet-bot81、untiring-swell4
Are you using any software with an overlay? Yes
If yes, can you list them here? いいえ
If you disable this software, does that have any effect? Yes
Which Legend were you playing (if applicable)? カタリスト
Which Legends were your squad mates using (if applicable)? オクタン、パスファインダー
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. ワールズエッジのラバサイフォンでダメージを当てた
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ロビーで泣いていた
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? いいえ
When did this happen? (dd.mm.yy hh:mm) 2025年1月16日　　18時38分
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? ハンマーバッチがもらえない
What should be happening instead? ハンマーバッチをもらう
Steps: How can we find the bug ourselves? ダメージをあってる

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ハンマー取れない