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NotSundance's avatar
3 years ago

PS5 DualSense Edge controller doesn't work on PC

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 4090
Enter RAM memory size in GB 64 GB RAM
What is your gamertag/PSN ID/EA Account name? NotSundance
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. sitting in the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 27.01.23 14:50
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? New PS5 DualSense Edge controller doesn't work in Apex
What should be happening instead? New PS5 DualSense Edge controller works in Apex
Steps: How can we find the bug ourselves? Connect the PS5 DualSense Edge and try to play Apex

I guess it's because the controller came out literally like 2 days or so ago but reporting just to be sure and hope that support for this amazing controller gets implemented soon.

9 Replies

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  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    3 years ago
    @NotSundance Thanks for the post. Just for my own tracking -and I don't have one myself- how does this manifest? Is the controller just not detected, or are incorrect inputs being read?
  • Deaubry's avatar
    Deaubry
    3 years ago

    Not sure if this is any help, i think this a deliberate action either by Sony or Microsoft. The dualsense edge does work through steam and it is able to recognize the controller however the wrong buttons appear, like its an xbox controller (which is annoying but usable). However if you use the EA app as i do, or did, the controller will not hook at all. Also a dualsense edge is recognized by my PC as an audio device???? No way i can change it either. Typical problems with "new" products. I dont think this is something EA can fix but, if steam can hook it into the game then you would think EA could as well. Hope to here a response to this soon. TY

  • I have this same issue as well. Got this for Apex Specifically and it doesn't work a real bummer. I tried it on Steam and it works but since there is no cross progression you cant even switch. So steam has it PS has it everyone has access to the edge controller except for EA app users. I really hope they fix it soon!!!!

  • DRS506's avatar
    DRS506
    Seasoned Novice
    3 years ago

    Do you notice a difference between the edge in Madden vs original dualsense? 

  • It is Currently April 4th 2024 AND THEY HAVE NOT FIXED THE ISSUE I BOUGHT THIS THING TODAY FOR THE SOLE PURPOSE OF APEX and now i have to return the controller a huge waste of my time DO NOT BUY THIS CONTROLLER IF U ARE PLAYING APEX ON PC works everywhere else Apex Devs just suck 

  • It does work on steam apex i just bought the controller today and was about to go return it when i tri3d steam apex and u can link it to ur origins account so i wont lose any data 

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