EA_Mako
Community Manager
3 years agoRe: Account reset and forced login to Steam
Hey @somaprameya,
I see you mentioned playing for the past year and a half or so before running into this issue.
Looking over your current account however, this one was created very, very recently.
From what you're describing here, it sounds like you've linked an older Steam account to a new EA account, rather than the one containing all your progress.
In order to restore that progress you would need to locate the original EA Account and link your Steam account back there instead.
We are unable to make any changes to your account on the forums, so if you run into any trouble with that process please reach out to support so they can help you track down and link the original account if necessary.