Black screens like these typically are issues related to either overheating or problems with your drivers.
Try updating to the latest drivers and make sure that the computer is in a good state.
I'm not noticing any driver errors in your dxdiag, which is kind of weird.
How long have you been using this GPU for?
The GPU is 33 degrees celcius on idle and 70 degrees celcius is the average temp in Apex. I've been using this GPU for about a year and 4-6 months. The black screen crashes has still only ever happened twice and I've been playing quite a lot.
91.4 Fahrenheit on idle.
158 Fahrenheit in apex.
Whacky, possibly the driver got corrupted.
Try uninstalling the drivers with DDU and reinstalling the new drivers after that.
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Radeon RX5700
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Merkon_L
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any area, totally random
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Mostly running
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Sometimes 1, sometimes 2, sometimes 3.
When did this happen? (dd.mm.yy hh:mm) 02.08.2022, around 23:10 UTC +3
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Game freeses and crashes to the desktop.
What should be happening instead? Playing without crashing
Steps: How can we find the bug ourselves? Use radeon card and adrenalin drivers, you'll see it pretty quickly
Same problem, but it keeps coming to me suddenly at any moment of the match. Driver reinstall just doesnt fixing anything, before july 28 update all worked smoothly and perfectly- so I can assume there IS a problem in the game with Radeon Drivers after last update. By the way, there is sometimes just lags all of sudden, which I never experienced before in Apex.
Radeon 5700. Driver version 22.7.1, but driver reinstall to the old one didn't help at all.
I'm also having the same problem. Can play for sometimes an hour before a crash but it has happened to me consistently every evening, one or more times. Get the error code 0x887A0005 and game crashes to desktop. Also running AMD Radeon 5700 XT. (Temps around 75 degrees c in-game)
When it first happened I updated to the latest gpu driver without change. I've also done a clean uninstall of the driver and still crashed again this evening. I was playing through Origin and tried switching to Steam but no difference there.
I've of course tried repairing files on both Origin and Steam but I've yet to try uninstalling and reinstalling the game ( Mostly because it will take probably a full day to download) but I'm running out of idea's to try and fix the problem.
Tomorrow I'm going to try the optional instead of recommended gpu driver so if this works I'll post again. Also I've seen posts and video's that suggest editing the registry to increase Windows Timeout Detection Recovery, which seems to have helped people with the same error, though not really understanding what I'm doing with this I'm hesitating to try.
Thanks for voicing ur issues as well. A few people on reddit also have this issue with the same GPU as yourself and I'm guessing they will fix this with the next GPU driver update. In regards to your specific GPU, I count at least 3 other people two of which voiced their issues on this specific post.
2022/08/09. Major Apex update and still crashing. 0x887A0006.
@ramon555555yup! i got this 0x887a0006 dxgi_error_device_hung right now... i had this bug already 2weeks... I have Radeon RX 570 too
You ever figure it out, i’m still crashing after the apex update tried everything except uninstalling drivers.
