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Re: Cant buy apex coins on steam

Good afternoon,

I’m having an issue where I have loaded funds into my steam wallet, I click authorize on the pop up window, and then nothing happens and it brings me back to the Apex store with no luck. I’ve opened a ticket with steam, but wanted to know if this is a re-occurring issue as I’ve seen others express the same one. 

Thank you

7 Replies

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  • Having same issue, no response from EA or Steam yet. Bummed because I loaded $100 and it successfully took my money, it’s on my steam wallet, but apex won’t authorize my purchase. 
    ETA: I’ve tried verifying game integrity and restarting PC, nothing is working unfortunately. 

  • owenhcool's avatar
    owenhcool
    2 years ago

    I am having the same issue. Purchased twice actually because I thought I made a mistake. I emailed them I hope we get a response soon.

  • garf1eld007's avatar
    garf1eld007
    2 years ago

    Having exactly the same issue trying to buy 10k apex coins. 

    Latest steam, adult US profile

  • garf1eld007's avatar
    garf1eld007
    2 years ago

    I found the failed transaction in my account and opened a support ticket with steam. They updated something on my profile and now I'm able to buy the coins. I don't make too many in game purchases, so it might've been marked suspicious or something.

    Hope you resolve your issue as easy.


    CM edit: As there currently (Feb. 21, 2024) appears to be an issue with buying Apex coins on Steam, I am closing this thread to stop it from being necro'd. The current issue is being discussed here.

  • I had the same issue,

    1. Tried to buy the 11,500 APEX coins
    2. Takes me to Steam
    3. Steam successfully funds my wallet
    4. Try to Authorise the payment of the APEX coins
    5. Nothing Happens.

    After going to Steam to lodge a ticket I can see all my failed attempts to buy the APEX coins.

    So you just need to lodge a ticket with Steam to help this transaction process.

    Like mentioned above there must be a hidden limit to in game purchases until you contact Steam and have that limit removed.

    After this I could authorise and buy the APEX coins successfully.

    Hope it works for you!

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