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Re: Why am I losing more RP than entry cost

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? vX SlAsHeRzZ Xv
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Mirage
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Rank match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing rank games
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Not sure
When did this happen? (dd.mm.yy hh:mm) Today 26/4/23
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Coming back from rank match loss to is wrong and kissing double the entry cost Iโ€™ve lost alot of to due to this when Iโ€™m working towards platinum Iโ€™m in gold 3
What should be happening instead? Lossing only the correct entry cost
Steps: How can we find the bug ourselves? Fix the system point system to take correct amount of to and fix lost rp points if at all possible

โ€Œ

Problem with rank points taking more than it should in loss I would like this fixed as Iโ€™m trying to reach platinum and lossing 72 rp in gold should not be happening 

16 Replies

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  • Happening to Me in Gold 1

    Product: Apex Legends
    Platform:PC
    Please specify your platform model. 
    What is your gamertag/PSN ID/EA Account name? DadliestCatchTTV
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? fuse
    Which Legends were your squad mates using (if applicable)? unknown
    Where did the issue occur? Returning to the lobby after a match
    Which part of the map or menu were you in? 
    What were you doing when the issue occurred? 
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? Not sure, though it has happened for several matches
    When did this happen? (dd.mm.yy hh:mm) Today 26/4/23
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Coming back from rank match loss to is wrong and kissing double the entry cost Iโ€™ve lost alot of to due to this when Iโ€™m working towards platinum Iโ€™m in gold 3
    What should be happening instead? Lossing only the correct entry cost
    Steps: How can we find the bug ourselves? Fix the system point system to take correct amount of to and fix lost rp points if at all possible

    โ€Œ

  • magaru-420's avatar
    magaru-420
    2 years ago

    ๐Ÿ™‚ all day was like this for me ... made me uninstall it ๐Ÿ™‚)  and no one wants to answer..

  • magaru-420's avatar
    magaru-420
    2 years ago

    I don't need points back ๐Ÿ™‚ I need a solution to the problem ๐Ÿ™‚ until then I took a break from apex

  • AstralBloom1's avatar
    AstralBloom1
    2 years ago

    Not happening to mine but happening to my partner's account for the last couple hours -  his entry cost is 55 right now on plat 1 but he's losing 110 points if he's losing matches quick enough to not make points. Managed to get placement points to bring it up a bit but still just flat out losing double whatever the minus points value is. Definitely not abandoning matches so not a clue. Might be something to do with the veiled event update??

    Edit to add: Does seem to be just visual as said below, looked like it should have lost a tonne of points at end of matches and in the lobby but then ranked up anyways after getting a 300+ point match 

  • magaru-420's avatar
    magaru-420
    2 years ago

    yeah thanx ๐Ÿ™‚) just calculated ๐Ÿ™‚ but is still a bad bug๐Ÿ™‚

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @everyone

    This is a 'visual' issue and all RP is accurately tracked on our side. 

    Apologies for this inconvenience while we resolve.

  • Rifo_On's avatar
    Rifo_On
    2 years ago

    Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number RTX 2070
    Enter RAM memory size in GB does not matter
    What is your gamertag/PSN ID/EA Account name? Rifo_On_CH
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Rifo_On
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Lifeline
    Which Legends were your squad mates using (if applicable)? -
    Where did the issue occur? Returning to the lobby after a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RP overview
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. every ranked game
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 0
    When did this happen? (dd.mm.yy hh:mm) 26.04.2023 11:30
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? For every ranked game on Plat 2 i loose -99 RP instead of -52. Even if i should win like 88 (what it sais in the game) i only win 35 RP. I somehow always end up in RP -50 difference every game. Please give my RP back :-(
    What should be happening instead? Normal RP gain as it shows on top right corner ingame.
    Steps: How can we find the bug ourselves? watch my game history and RP gain / loss

    โ€Œ

    i keep loosing RP for no reason. watch screenshots attached.

  • Yeah.. the same thing happened to me without reasoning or anything.. just -rp ๐Ÿ™‚ this is just a joke at this point

  • Same thing here - 3 consecutive games losing double the entry RP

  • I don't think it is a Just VIsual Bug

    My RP was above 11500 so I thought I could play some games before getting into demotion protection

    However, After 1 game I lost -113 at D4 rank then I am in Demotion protection

    Please track my account and fix it.

     

    Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC Steam
    AMD or Nvidia Model Number RTX 3080 TI
    Enter RAM memory size in GB 32Gb
    What is your gamertag/PSN ID/EA Account name? Steam - PJ   EA ID - IDKIDC1234
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. 
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Bangal
    Which Legends were your squad mates using (if applicable)? -
    Where did the issue occur? Returning to the lobby after a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RP overview
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ranked game
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 0
    When did this happen? (dd.mm.yy hh:mm) 26.04.2023 8:15 EST
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? For every ranked game on D4 i loose -113RP instead of the entry cost. 
    What should be happening instead? Normal RP loss 
    Steps: How can we find the bug ourselves? watch my game history and RP gain / loss

    โ€Œ