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Re: Xbox Series X, game settings keep resetting

@bighuncho2007 @madmonkeyfun75 @goldassassin787 Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

9 Replies

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  • @EA_Atic I am having the same issue of having my setting reset. I have done what you have suggested of power cycling my Xbox and this has not worked. Any other suggestions to help fix this problem?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Can you try to clear the local saves and cloud saves, this will remove any settings and not your progresses. @OvO_Gabriel_don

    /Atic
  • @EA_Atic I have cleared the local saves and cloud saves. This however hasn't fixed the problem. I also went ahead and uninstall the game to reinstall it. This also did not fix the problem. 

  • Will there be a patch that actually fixes this, and the game chat issues on Xbox Next Gen? I rather not resort to a factory reset and need to redownload 15+ games with massive file sizes….

    I’ve done the cache/local file clear, and power cycle and it still happens. It has been happening since the Next Gen update.

    @EA_Atic 

  • This isn’t an option for most of us that spent hours setting out Xbox up.

    This issue is happening across the board with both consoles and PC.

    There HAS to be another solution, or a future update coming to help this.  I guarantee someone is going to spend 3-4 hours resetting their Xbox and re-downloading everything, only for it not to solve the settings reset issue.

  • Tried all the "fixes" suggested and it's still happening, I even reinstalled the game and the settings are still not being saved, so annoying now. 

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