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12245106's avatar
4 years ago

Torrent bonus bundle says core items owned but I do not own the torrent skin?

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? Itsfoodislove
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Lobby
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Lobby
When did this happen? (dd.mm.yy hh:mm) 09/28/2021
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? I can’t purchase bundle
What should be happening instead? I should be able to purchase it
Steps: How can we find the bug ourselves? I can’t buy it

i own the gun skin in the torrent bonus bundle which is not allowing me to purchase the bundle. I don’t own the loba skin and it’s called the torrent bonus bundle so I would assume the loba skin is the core items. I’ve been waiting forever to purchase this skin. Please please please help. 

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