Recently moved to a new place and I am now unable to play Apex Legends. Currently playing on PS5 digital edition. I cannot sign into the game, constantly gives me error code 100 or I get and error saying it cannot connect to PlayStation Network. However all other online games run perfectly fine. My internet is sitting at a download speed of about 300 MBPS, have changed the DNS and secondary DNS to 8.8.8.8 and 8.8.4.4 respectively and exhausted all troubleshooting options I could find on the internet. Uninstalled and re-installed the game to no avail, even rebuilt the database on my PS5. This has been going on for days and EA support hasn’t been much help either.

We just pushed a fix to resolve the connection issues players were seeing in the lobby. Thanks for sticking with us through this, and we hope you enjoy the Event! https://twitter.com/Respawn/status/1613320777222492160

Error code 100 | EA Forums

49 Replies

Hotshot_Nova_23
3 years ago
Still have this error someone pls help
Hotshot_Nova_23
3 years ago
Still have this error someone please help reaspawn
Hotshot_Nova_23
3 years ago
REASPAWN PLS HELP
It keeps giving me error code 100 or cannot connect to PlayStation Network pls fix ur servers or help walk me through this pls
595nq8hlcjqh
3 years ago
It’s telling me to reset my password (which have done numerous times). But every time I do, nothing changes.
EA_David
Community Admin
3 years ago
@595nq8hlcjqh In this case you'll have more than one EA account, and it's likely you're resetting a password on an EA account that's not linked to your Apex. If you go to ea.com, log out, then log back in using the PS4 login option, that'll get you on the connected account. You can then go to https://myaccount.ea.com/cp-ui/aboutme/index?errorCode=15900&gameId=ebisu to check your account details and request a password reset.
Mone21413
3 years ago
@DumpandChase79 im having th e same problem how do i fix it
DumpandChase79
3 years ago
@Mone21413 I have noticed I find some success logging into the game if when I try logging in and the icon of the spinning wheel is present, to quickly open the settings and run an internet connection test. You shouldn’t finish the entire test but instead stop immediately after it says PlayStation login was successful and quickly go back to the apex loading screen. It will initially give an error saying you couldn’t connect to the PS servers but quickly hit retry
Leeroyplayzlyt
3 years ago
Code 100 i cant even get to the starting screen to lode into a game
chompa99
2 years ago
I moved from South America to the Middle East, and it has been impossible to play, EA some help please.

Forum Discussion

Error code 100

49 Replies

About Apex Legends Technical Issues

Recent Discussions

Damage badges not working!!

Account merging

Unable to connect to EA servers.

Free event pack not working

Did not receive my 3k badge, season 24.