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Apex Legends Random Crashes After 2-3 Hours
Hi everyone, I'm experiencing consistent crashes in Apex Legends and need help. The game crashes randomly after 2-3 hours of gameplay with no error message - it just closes to desktop instantly. My System Configuration: CPU: AMD Ryzen 9 9800X3D GPU: NVIDIA RTX 5080 Motherboard: ASUS ROG STRIX X870-A OS: Windows (latest version) What I've Already Tried (Following EA Support Recommendations): BIOS Settings: Precision Boost Overdrive (PBO): Disabled SoC/Uncore OC Mode: Disabled All CPU overclocking disabled - running at stock clocks GPU Settings: NVIDIA Control Panel: Debug Mode enabled (forces reference clocks) No overclocking - stock GPU settings Latest NVIDIA drivers installed In-Game & Software: All overlays disabled (Steam, Discord, GeForce Experience) Game files verified multiple times Tried lowering graphics settings Running game as administrator All background apps closed (no MSI Afterburner, Razer Synapse, etc.) Additional Steps: EA App cache cleared Tried disabling MediaTek wireless network card Generated DxDiag logs for EA support Important Context: Other games work perfectly fine (Battlefield 5, Battlefield 6, etc.) - NO crashes Crashes happen regardless of game mode (happens during ranked matches too, causing penalties) No error messages - just instant crash to desktop Happens consistently after 2-3 hours of gameplay EA Support Response: I've contacted EA Support multiple times. They acknowledged this appears to be a known issue with high-end hardware and said the development team is investigating. However, even after following all their workaround steps, the problem persists. Question: Is anyone else experiencing similar crashes with Ryzen 9000 series or RTX 5000 series cards? This seems to be an Apex-specific issue since other demanding games run flawlessly on the same hardware. Any additional suggestions or confirmation from Respawn would be greatly appreciated. This makes ranked play nearly impossible. Thanks in advance!
apex legends missing night terror wraith
recently realized while looking at skins i am missing the night terror wraith skin and my season 1 badge is bugged i had bought tier 100 back then and i have all the items from the pass on my account accept the night terror wraith skin and the gold havoc which i didn't actually reach but not sure why im missing the wraith from what i've search up you had to play during the event/log on during it which i did cause i have the Master of the hunt Bloodhound skin which is from the event and heard other things about elite queue which i have the badge and played that as well.
Apex Legends stuck in loading screen
Hi, I've been waiting almost 2 days for a response from the technical support about this issue but the site showed a 3mins waiting. It's very interesting how 3 mins transforms into almost 48h and they closed my help requests without even dignifying me with an answer! Incredible! Anyway as the title says, I've installed Apex Legends after 2 years (I tried steam and EA app) and the game just gets stuck in the loading screen. I've searched on the web and it seems to be a very common problem without any solution, at least judging by the comments of the people affected by it. Also since the support is non existent maybe the game is dead? I have no idea what is going on because nothing alike ever happened to me with any other game... Can someone help? Thank you.
Currency not loading and shop not working
Publishing this post the second time, cuz it didn’t solve for almost a week. This post was translated (don’t wanna print it twice) On April 5, after I knocked out the heirloom, I discovered that the tabs "legend locker", "passes", "trials", "shop" were unavailable. Currencies are also loaded endlessly. This usually happens when logging into the game, it can last 3-5 seconds, but this is not the case. I logged into my brother's account, everything works there, I think it can resolve itself, postponed the problem, logged in after a day and a half, nothing works again. I wrote to support about 5 times. Unfortunately, the consultants did not give me any good advice, but only suggested that I restart the console, restart the Internet, and the like. One of the consultants said that he had sent a report on my problem further and my problem would be solved. I also asked about compensation (will the containers be given for the Apryze tests if I do not have time to pass it, or maybe they will give me an additional time to complete the task), I was told that there would be no compensation. Battlespace tasks are also unavailable (no levels are awarded). I moved to a new level, where I was supposed to get an apex pack, but I didn't get a pack, and it's unclear whether there will be compensation. Patches were released on April 7 and 8, but the problem has not been resolved. I found a person with the same problem as me on the forum, but I didn't find a solution in the post. I looked through it, realized that the problem was rare, and as a result, I realized that it was not worth waiting for a solution soon. I tend to think that the problem is with specific accounts, perhaps a problem with receiving, exchanging data, or something else. The bottom line is that it's been almost a week, and I can't fully enjoy the game, complete tasks, and earn rewards! I logged in from my computer, but nothing works (I play on PlayStation 5 myself). I am writing this post to inform the developers about the problem and to call for its timely resolution and compensation in the event that rewards are missed through no fault of the players. I attach screenshots of a store that is not working, the inability to view and complete tasks, and screens in the lobby from two different devices.
Ping Issues within the last week
I am in Australia and used to get a ~100 ms on singapore servers, now its almost 170 ms and ranked is completely unplayable. I play singapore because OCE ranked doesn't exist. Checked my connection~Google~23ms~CloudfareSG~10ms. Apex SG relays 103.10.124.116-118 all ping 170-175ms. Traceroutes show the jump happens at apex's relay, so not my PC or ISP. Anyone else seeing this? Found a node with lower/stable ping or any work arounds?Apex pack scam!
I visited the Apex Legends Apex Pack shop and clearly saw an offer advertising “15 packs for 100 credits,” so I purchased twenty dollars’ worth of credits with the full expectation that I would receive those packs. However, despite completing the purchase, I never received any of the items I paid for. This is misleading and unacceptable, as the offer was presented as available and purchasable. I should not be charged for something I was never given, and I am requesting a refund—either back to my card or in in-game currency. If the offer was not actually available, it should not have been displayed in the store, and players should not be misled into spending money on content they cannot receive. I am now down 20 dollars and nothing to show for it!I got hacked, Then Got banned
My accounts have been getting hacked i changed everything but ea because i had MFA/2FA on it, i stopped playing apex on the account ive spent hundreds of dollars on for about 2 months after i moved out of my parents house, i go to get on last night and i cant log in with email, because the hacker changed it to his and, if i log in with steam (linked my ea to steam) it says im banned, i have all original info to the account, billing emails, billing addresses, and proof i haven't even been on apex, the fact that its so easy to get hacked and then banned once i find a way to get into MY account is outrageous, ive been filing supports and they just keep saying your ban is permanant, regarding every thing ive tried to explain i need one of EA,s employees to please get ahold of me ASAP, as i know im not the only one experiencing this.I just want to get back all of my old Apex stuff
My apex account was tied to an old email I had, so when I unlinked the account from there I tried to link my Xbox account to my current EA account, I couldn't do that because "I can only tie one account to my EA account in my lifetime" stupid rule means I just lost all of the stuff I had on apex because they won't let me retie my account. I just want to be able to unlink my account on one end, retie it on another.Intel 12th/13th Gen FPS Drop in Apex BIOS Fix Risks Security
Hi everyone Many players with Intel 12th or 13th generation CPUs are seeing huge FPS drops in Apex. I used to run 220 to 240 FPS, now it is 60 to 70 FPS with stutters. Apex is the only game affected. Other games run fine. I even replaced my motherboard after bricking the old one, and the problem persists. The only thing that seems to restore performance is downgrading the BIOS to a version before the microcode update. That is not a real fix. It removes security patches, exposes the system to vulnerabilities, and could brick your motherboard. No one should have to risk security or hardware just to play Apex. Buying a new PC is also not a solution. Other players report the same issue on Reddit and Steam forums https://www.reddit.com/r/pcmasterrace/comments/1n51ff1/apex_legends_stuttering_and_huge_fps_drops_on/ https://www.reddit.com/r/apexlegends/comments/1p4hsb9/massive_fps_drops_when_cpu_spikes_in_apex_legends/ https://www.reddit.com/r/apexlegends/comments/1b4jpkf/ https://steamcommunity.com/app/1172470/discussions/0/596287646583582712/ Respawn needs to respond. There has been no guidance, no acknowledgment, and no optimization for affected CPUs. Downgrading BIOS or buying new hardware should not be the only ways to play Apex. If you are affected, please comment your CPU, motherboard and BIOS, FPS before versus after, and any attempted fixes. Upvotes may help this get noticed by the developers.
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