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About the EC:10608 error in Apex Legends
*This post is translated by Google so there may be some errors. Recently I've been playing Apex Legends using Nvidia's cloud gaming site Geforcenow, and yesterday when I started playing I was asked (I can't quite remember exactly, so I might be wrong) whether to load data from the PC or local data. I pressed "load local data" at the time, and then error code 10608 appeared. Is there any way to fix this? I also tried repairing from the settings, but as soon as I pressed repair, Geforcenow thought that I had ended the game, and I was sent back to the Geforcenow home screen. Taking this into consideration, I would like to know if there is any way to deal with this.18Views0likes0CommentsFPS Drop When Facing Certain Direction
After the latest update (June 24), Apex performance dropped heavily on my system. I used to get stable 145–230 FPS across all maps, I now get 40–80 FPS when facing certain directions, but 300 FPS when looking elsewhere. I’ve tried multiple AMD drivers (including 25.6.1, 24.3.1, 24.8.1 WHQL), reinstalled Windows and Apex, cleared all game configuration files like videoconfig.txt and tested all relevant launch options and autoexec tweaks. Nothing has fixed the issue. This doesn’t happen in other games that I tested. PC Spec : Intel i3 12100F 16GB DDR4 3200Mhz AMD RX 6600 8GB Windows 11 23H2 (fully updated) SSD Apex SteamSolvedPossible corruption in installed Apex files
For a few moths i have this error on starting game. Can someone from support answer what it can be. I tried repair game (5 times) i reinstalled game (3 times) i reinstalled windows with formating disks. I tried different gpu drivers, i disabled AV and firewall. I tried to open game with "start_protected_game". I bet i tried more solutions but i can't even remember them.51Views0likes2CommentsInput Delay & prediction error
Subject: Ongoing Input Delay & Prediction Error Issue on Apex Legends (PS5) Hello, I'm experiencing a persistent input delay and prediction error in Apex Legends on PS5. The issue occurs every time I play, regardless of the time of day, and it's especially noticeable in third-person view — I can see a consistent prediction error that never goes away, in the Firing Range. There are no signs of packet loss or lag spikes but you feel it , and if you turn on thirrd persoon mode in firing range you can see the prediction error constantly, and I've already taken the following steps to rule out local issues: Upgraded my internet connection (fiber 300 Mbps). Tested on three different PS5 consoles. Tried multiple monitors and HDMI cables. Changed all relevant in-game and system settings. Enabled/disabled features like VRR, 60/120 FPS, DNS settings, DMZ, and more. After all these tests, it's clear to me that the issue is server-side or engine-related. Here is a video I recorded myself in the Firing Range that clearly shows the prediction error in third-person mode: 👉 https://youtu.be/90zuu7bS8ws?si=4UxAhNTQA01O2Qkp I would really appreciate if someone from EA could contact me to follow up on this issue and provide any help or investigation. This has been ongoing for a long time and is greatly affecting the playability of the game. Thank you16Views0likes1CommentGame crashes with DXGI_ERROR_DEVICE_REMOVED error
Hi, I recently upgraded my PC with the following specs: CPU: AMD Ryzen 7 7800X3D GPU: MSI RTX 5070Ti Gaming Trio OC Motherboard: MSI MAG B650 Tomahawk WiFi PSU: Deepcool PQ850M, 850W 80+ Gold OS: Windows 10 22H2, Build 19045.6093 (fully updated) GPU Driver: Latest NVIDIA driver 32.0.15.7688 (576.88) I’m experiencing crashes with the following error: commandline: "F:\SteamLibrary\steamapps\common\Apex Legends\r5apex_dx12.exe" -steam +fps_max unlimited -game R2 title: Fatal Error - Engine Error error: [DXGI_ERROR_DEVICE_REMOVED] : 0x887A0005 - DXGI_ERROR_DEVICE_REMOVED The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. The application should destroy and recreate the device. Initially, the game crashed to the desktop without any error message. Switching to windowed mode allowed me to see this error. My windows event viewer just displays information message: File System Filter 'EasyAntiCheat_EOSSys' (Version 10.0, 2025-06-25T08:45:25.000000000Z) unloaded successfully. The GPU logs in Device Manager show no critical errors during these crashes. I’ve tried a ton of things: Rolled back NVIDIA drivers to versions 572.47 and 576.28. Verified GPU: no issues in other games, no artifacts or black screens. Ran tests like MemTest_Vulkan and FurMark (1 hour, 99% gpu load - no errors). Lowered power limit, memory, and core clocks using MSI Afterburner. Ensured the GPU is securely connected and power cables are properly seated, including trying different PSU slots. Performed a clean install of Windows 10. Modified the registry, setting TdrLevel to 0. Tested RAM with MemTest86 and disabled EXPO profile. Stress-tested CPU with OCCT, lowered voltages in BIOS, disabled PBO and integrated graphics. Tried playing through both Steam and the EA client. None of these steps resolved the issue. This error occur randomly after 1–4 hours of play. My game settings are maxed out at 3840x2160 resolution, 165 Hz, with Dynamic Super Resolution on a Full HD monitor. I tried playing at native 1920x1080, and crashes occur less frequently but still happen. I experienced similar crashes on my previous setup (RTX 3080, Ryzen 5 5600X), but I didn’t play often enough to investigate thoroughly. Please HELP!30Views1like2CommentsBanned After Account Was Hacked ,Appeals Ignored Despite Proof
Hi EA Team and Community, I’m reaching out here because I’ve exhausted all other support options and I truly need help. My Apex Legends account was hacked, and after working with EA support, I recovered it successfully. However, just two days later (on April 1st, 2025), my account was banned for violating Terms of Service , a violation I did not commit. I submitted multiple appeals explaining the situation and even provided proof of the account recovery. Unfortunately, all of my appeals were declined, with no clear explanation or proper review of the timeline. It seems very likely that the hacker did something while they had control, and I’m now being punished for that. I never cheated, never exploited, and I’ve been a fair and loyal player for years. I’m kindly asking for this case to be escalated or properly reviewed by someone in the Terms of Service team who can actually look at the context and timeline of events. I don’t want special treatment, just a fair look at what happened. Any help or advice from the community or staff would be truly appreciated. I just want my accountSolvedsonjtzu23 hours agoNew Rookie122Views1like12CommentsEA/Respawn Support Team
我想问你,你“爱虚”和“王陵”的位置是否互换了?您可能忘记了 Focus Pass。我非常沮丧,因为我买了你们的通票,但无法完成。 😥 请赶紧修复!!!!Solvedkangknagya23 hours agoRising Newcomer16Views0likes2CommentsMy account my compromise and now it have received a ban
During February 7 2025 my email got hacked and also my apex legend account. I only realized it after a couple month which was on April 20 that I have gotten hacked and after that I recover my account back. Mind you, I didn't touch the game or played the game during February and March but all of the sudden I have received a falsely ban on my account on April 1st of 2025. I feel that this is extremely unfair to me and I couldn't have done anything to prevent this. I also have tried to appeal multiple time but they all got rejected. I have downloaded my EA data to see who have been playing on my account and I see that there 3 different IP address playing on my account during February. They were from 3 different country that is Taiwan, Japan and Netherlands. The anti cheat recorded that they were playing during February 19 and 16. And some clip of me playing the game showing that I do not play with cheats email me if needs anymore proof at "[edit: email address removed]" Please help undo this ban EA @EA STAFF [Superuser Edit: Removed personal information and videos]35Views0likes2CommentsProblem with mic
I just had a new pc build. I download the game and start to play. My mic doesn't work i do some changes at settings and it doesn't fix the problem. My brother used my pc and my headseats and everything works. I copy his settings but in my account the problem is not fix. Any suggestions?pigasus892 days agoNew Novice34Views0likes6Comments"Earned Ranked Ladder Champion 3 times in 1 Ranked Split" progress reset
I had earned ranked ladder champion for the first ladder of the split and the progress showed 1 of 3 but when the second ladder of the split started my progress was reset and upon completion and earning Ranked ladder champion again it went back up to 1 out of 3. Is this just like a graphical bug or am I out of luck?8Views0likes0CommentsUnable to load into the game it just says “launching game”
I tried deleting the again and re-installed it i tried restarting my pc i tried reparing the file and scan all files none of them worked unfortunately so im really concerned about my account pls help ASAPYaseen-AKA_ZA2 days agoNewcomer16Views0likes0CommentsWrong ban
Dear EA/Respawn Support Team, My name is Fatbo, and I’m writing regarding my Apex Legends account: fatbo. While I was playing Apex with the YouTuber **玖兔 (JiuTu)**, I suddenly received a message saying that the anti-cheat verification had failed. However, the game continued to function normally, and I was still able to access the lobby. I assumed it was a temporary glitch. But the next day, I discovered that my account had been permanently banned. I want to state this very clearly: **I have never used any third-party software, cheats, or unauthorized modifications of any kind**. I have always played fairly and respected the rules of the game. Since the incident, I’ve submitted over ten emails and support requests, but unfortunately, I’ve only received automated responses. I haven’t been given any explanation or a proper chance to appeal this decision. I am kindly requesting a **manual review of my account and gameplay records**. I’m fully willing to provide any information needed to assist with the investigation — including gameplay footage, system specifications, and timestamps of when the incident occurred. **Apex Legends is more than just a game to me — it’s an important part of my daily life.** I’ve put countless hours into this game, and being locked out of my account has been devastating. I honestly cannot imagine my routine without it. Please, I’m asking for one fair chance to prove my innocence. I trust your team values integrity and the voices of honest players.Solvedfatbo2 days agoRising Newcomer34Views0likes1CommentGiven incorrect rank.
Played ~50 total matches in 2023, never got out of Bronze. The last time before that was 2020, my highest rank was Gold at that time. Tried to play a session last night with a couple buddies: Teammate 1 - The person I ran all my previous matches with, so we were the same ranks. It started him at Bronze 2. Teammate 2 - Hit Gold two seasons ago but it started him at Bronze 4. But me? It started me in Silver (before playing placement matches). So all of the opposing teams were Silver and Gold, and we're getting wrecked easily. In many of the matches it was mostly Gold teams. We eliminated 1 team in a dozen matches. I'm trying to remember how to play the game, I am legit a Bronze player. So why am I in Silver if my buddies were put in Bronze? If there isn't a way to correct my rank down to Bronze, I'm not sure I'm interested in attempting another go if it's gonna be a repeat of that session.sixcrowsilver2 days agoSeasoned Newcomer4Views0likes0CommentsReady to quit
Apex is my favorite game and I love the competitiveness of ranked. Me being in diamond lobbies, earning LP isn’t easy. Twice now when after the abandon message pops up and goes away after many minutes of teammates not respawning me I have lost points and put on abandon penalties. Even though it was safe to leave. I’m at the point I think it’s time to uninstall and say goodbye to the game completely. Because it makes no sense to get in trouble for doing nothing wrongM0ssy282 days agoNewcomer6Views0likes0Comments