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Old ps4 account email.
So when apex first came out i guess my dumb 14 year old brain thought it would be a good idea to use a different email, i have all of the proof is me, i still have apex in my Ps4 and it yells ME, so if i could just get some assistance when it comes to putting the RIGHT email on my PC that would be lovely, im actually PLAYING on the account that im trying to get help in, but everything that NEEDS editing is locked behind the 2 factor authentication, in advanced thank you so much, if it helps, my email is mailto:[edit: email address removed] Side note, the name on my account got switched to my password, EA why is my name my password it was NOT like this when i was playing on PS4, now this is an urgent matter please help me out here.15Views0likes1Commentkeeps crashing during my ranked matches,and gives abandonment. Ban
Apex Legends keeps crashing during my ranked matches, and it's causing me to lose RP even though I'm not leaving the game. Every time it freezes or kicks me out, I get hit with abandonment penalties and temporary bans, which is honestly frustrating because it makes it look like I'm quitting when I'm not. These crashes are completely out of my control, yet they're stopping me from playing ranked and punishing me unfairly. I hope this issue can be fixed soon because it's making the ranked experience incredibly annoying and discouraging...... please I have proof on my twitch stream oomaximusI_3six_ray9 hours agoSeasoned Newcomer8Views0likes0Comments[CONFIRMED BUG] Severe FPS Drops & CPU Bottleneck Since Season 27
Hello, I am creating this report to detail a severe performance regression introduced with the Season 27 update. My game has gone from running perfectly to being nearly unplayable due to massive FPS drops. I attached a video explain the problem. The Problem: Before Season 27: Stable 144 FPS in all scenarios. After Season 27: Before jump from plane: 30-40 FPS In-Game Fights: 80-90 FPS with stutters Key Finding: Monitoring shows a severe CPU bottleneck. My CPU usage is consistently at 80-100% while my GPU usage is significantly lower (around 30-50%). This imbalance is the direct cause of the FPS drops and did not exist before the update. My System Specifications: Operating System: Windows 10 Pro CPU: Intel Core i5-10400F GPU: [Your Exact GPU Model, e.g., NVIDIA GeForce RTX 3060 Ti] RAM: 16 GB Storage: SSD GPU Driver Version: 552.44 Exhaustive Troubleshooting Performed: I have performed every conceivable troubleshooting step to rule out my own hardware and software. This includes: Complete Game Reinstalls: Tried on both Steam and the EA App with no difference. Clean GPU Driver Installation: Used DDU (Display Driver Uninstaller) in Safe Mode to perform a clean install of the latest NVIDIA drivers. BIOS Update: Updated my motherboard BIOS to the latest version. In-Game Settings: Tested every possible setting combination from all Low to my original competitive settings. Windows and NVIDIA Optimizations: Adjusted power plans, NVIDIA Control Panel settings, disabled full-screen optimizations, etc. Cache Clearing: Cleared NVIDIA shader cache and the in-game shader cache. Background Processes: Ensured no conflicting background applications were running. Network Diagnostics: (My previously high ping issue resolved itself, confirming server-side problems). Conclusion: The fact that this issue: Started exactly with the Season 27 update. Persists across different game clients (Steam and EA App). Survives a complete driver and OS-level cleansing (DDU). Manifests as a new, severe CPU bottleneck... ...proves conclusively that this is a game-side optimization bug introduced in Season 27. I urge the development team to investigate the increased CPU overhead in the game's engine. This is not an isolated incident but a widespread problem affecting many players with similar hardware. Thank you for your time and attention.JoK7eR012 hours agoRising Rookie501Views5likes25CommentsEasy anticheat crash my pc
I don´t know why but when I run apex after 10 minuten my pc crash, a dat before I was playing apex as usual but after I cant even play for 15 minutes in a row, I already re install windows, cahnge windows version, update my bios, my drivers, reinstall the game, run as administrator easy anticheat, restart my pc adn did everything as I can (sorry if i misspronounce something, I´m not that good on English), I just want to play, I play from steam, and actually I don´t know why but I cant use javelin anticheat system cause I doesnt apper apex into the menu options6Views0likes0CommentsMy account is being accessed by a chinese hacker.
Idk how relevant is this but my account is being accessed by a chinese hacker based in hong kong who is constantly using my account and god knows whats going on with my account because I havent been playing for the past 3 months. And this situation is getting worse day by day that I changed every password hard resetted my laptop whihc I thought was compromised and the hacker still can access my account somehow. I am in desperate need of help about this whole situation. I have had this account for a long time and the only account I play apex on with my friends and like to grind ranked. I am writing this in all caps because this is a serious issue for me. I have been already submitted a report ticket and what not but it has been a disaster because no one ever **bleep** reverts back. Sorry for my language here. Edit: Removed all caps. Per the EA Forums rules, please do not abuse formatting options. -CM19Views0likes2CommentsApex Legends doesn't launch on Steam
Apex Legends doesn't start on steam. Everytime I press on "Start Game". It loads up the first-time setup, shows the Easy Anti-Cheat screen loading, and then doesn't start the game. Game shows as "Running" and the Steam icon shows to Stop the game, but it never actually pops up or starts, I can't even click on Stop to stop the game, I have to force close out of steam to stop it.Solved21KViews1like8CommentsLegends, Level, Heirlooms Gone
When the whole merge accounts thing happened my main account stats (level, legends, heirlooms) were wiped out. Which is very irritating; I should have tried harder (aka contact ea support), but I had and still have no idea how to email them. My main account was on playstation tried to merge with my steam account and everything went south. Any fixes?CapybaraSix22 hours agoSeasoned Newcomer23Views0likes2CommentsMissing Nemesis Battle Pass Skin
Hi! I am missing the Level 60 Nemesis Battle Pass skin from the first stage of Season 25. I had purchased the Premium Battle Pass for Season 25 and leveled it up to 60, then I stopped logging in. Recently, when I logged back into the game, I found that I was missing the final reward skin. Here are some pictures as proof. The first picture shows the Nemesis skin I own, and you can see that the Level 60 Battle Pass skin is missing. The next one is proof that my Battle Pass reached level 60, as you can see from the badge that is only awarded at level 60. The other two pictures can prove that I did purchase the Premium Battle Pass for the first stage of Season 25. Is there a fix to this, or if anyone had the same experience would they be able to help? [Edit, EN only here please. - CM]R_Ayaka_Kuroha2 days agoSeasoned Newcomer49Views0likes1CommentBanned account...why??
I got banned and I don't know why....I don't even know if it's someone reported me or if it's Apex anti-cheat or some automatic tool (I have no idea how it works). Of course I don't even know how to install or use cheats (my K/DR is 0.81!!!!) and I always play with random players and I usually mute them. Reading online I've seen there's probably no solution, except waiting the TOS answer that I suppose will never arrive...anyway, I followed the instructions at https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ and after that I got an email where EA kindly informs me that: "We noticed that your EA account broke EA’s gameplay rules. Because your account was cheating, we’ve permanently blocked your access to Apex Legends’ online features." That's it...no other informations...All I know is I didn't cheat. funny thing...after subscribing to this forum I keep getting funny and happy emails from Answers HQ where they congratulate with me for the new badges I earned...thanks so much, that helps a lot. thanks in advance for the informations, bye1KViews0likes15Comments1 players in queue
Every time I log into apex legends I try to start a match the loading screen always says 1 players to queue. I don't have any penalties nor violations in it so I was wondering why it is saying this can you guys help me?OkcThunder19922 days agoSeasoned Rookie663Views1like37Comments1 player matchmaking Queue
Hello, last week I finally got unbanned from apex legends and I was excited to play the game again, but once I got on it wouldn’t let me matchmake, it would say “1 player in matchmaking” or sometimes it would go up to 2 players, I've tried everything, changing internet, deleting and reinstalling the game, cleared the cache, I've done it all and nothing seems to work, It kinda seems like I’m still “shadow banned” from the game because the ban on my account was a matchmaking ban, where i could still go into the game and look at things but i just couldn’t play anything, and its basically doing the same thing, but instead of it saying a countdown to when i could play it just is stuck on the one player thing. Ive read online that other people have had this problem, some for a few days to every a year, I thought the update that came out this morning could have fixed it but to my surprise its still doing the same thing. I hope this is a problem you guys help me with. Thank you for taking your time to read this.iiiamryIen2 days agoNew Novice1View0likes0CommentsCrashing mid-match
I have a Lenovo ideapad 3 gaming laptop with an R7 7735HS and an RTX 4050 6GB VRam with 16GB DDR5 Ram The crashes mid-match (Game freezes for a few seconds then kicks me out to desktop) so here is a list of the TBS I tried but still didn’t work Lowered graphics settings Repaired the game through the Steam app Uninstalled from steam and reinstalled through the EA app Repaired through the EA app Tweaked my Nvidia control panel settings Made sure the game is using the Nvidia GPU through windows settings and Nvidia control panel Clean installed my GPU driver (tried updating to latest driver and also rolling back to an older one) Tried (TDR delay) As per the (Windows reliability) it shows live kernel 141 error at the time of the crash None of the above worked and it is extremely frustrating and embarrassing when I play with friends and I’m the one crashing mid-game Note: I am not facing this issue with any of my other games (RDR2, The last of us, Dying light the beast, Assassin's creed, Battle field 6, Ghost of Tsushima) among other GPU heavy games I need a resolution for this please it has been over 4 monthsLordHorus932 days agoSeasoned Newcomer46Views1like1CommentCase not applied
I launched Apex Legends after about five months, only to discover a few days ago that my account had been suspended for hacking. I submitted an appeal for my penalty, but no case has been created. I've tried using a private browsing window and a different browser, but still no case is generated. Is there no other way to communicate?minerkimbab2 days agoSeasoned Newcomer76Views0likes6CommentsDisconnect: persistence transfer failed to initiate
Hello. I got hit by this error msg: disconnect: persistence transfer failed to initiate. The game threw me back into the lobby, but my character was still ingame with my teammates.. and after 5minutes when my teammates saw my body dissappear meanwhile I still sit in the lobby i got abandon penalty and -200 rp. Can I get help about this? Can i recover my rp? why this error msg happening? I reinstalled the game and repaired too.. idk what causing it...Incogmido2 days agoRising Newcomer11Views0likes0Comments
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