Recent Discussions
My Apex game data was cleared
Hello, friend, I need your help. I returned to play Apex today, September 30th, and found that my account data was cleared. I haven't been online for more than a year, and all my previous game data has disappeared. I searched online and found that it might be a problem with the data clearing in April last year, but I no longer played the game at that time, so I didn't know that my data was cleared. Now I want to come back to play Apex, but my data is gone. This is too painful. I mainly play on the steam platform and have played for 400 hours, but now everything is gone. I hope I can get your help. Thank you.no case record shown in EA help after submitting a new case
Hi EA help, There is a system error/bug that I discovered in the EA help website. The problem is that every time when I filled in a new appeal and try to submit the case. The system will only show "successfully submitted". However, when I checked later in "my case". There is no such record or case number shown to me. Also, no confirmation email sent to my email either.
Error 0x8000001, now stuttering and unable to open EasyAntiCheat set up
was getting an error code for 0x8000001. Which is for missing files/ easy anti cheat. I then contacted support and it turns out I needed to update my network driver. So I did and now the game no longer freezes, but it stutters every 5 seconds. My ping does not spike, I don’t lose frames, it’s like my game just glitches for a second. I’ve tried to run the game for 45 minutes to see if it stopped and it does not. Now I’m reading about opening easy anti cheat, and repairing Apex. But every time I try to open easy anti cheat it comes up for a millisecond, then closes out. I’ve tried the .bat install file, and uninstalling and reinstalling the game. I’ve updated windows, my drivers, my bios, turned off all overlays, disabled razer programs, NVIDIA overlays and discord overlay and turning off any anti virus, I’ve changed my mouse poll rate, and my in game settings of course as well, and also set all permissions for apex, steam, and easy anti cheat, and NOTHING is fixing it. I’m at the point where I’m either going to factory reset my PC, or just stop playing games with easy anti cheat. Someone please save me and my sanity lol.help me Apex Legends Unable to connect to EA servers
When launching Apex Legends, I repeatedly see a message saying that it cannot connect to the EA servers on the initial loading screen. This happens both on Steam and the EA App. I have already followed the troubleshooting steps provided by support for connection issues, but the problem remains unresolved. The biggest issue is that when I log in with my account on a different PC, the game works normally. There have been no changes to my PC hardware or internet environment while I was not playing, and I also haven’t installed any additional drivers. Could it be that my internet IP has been blocked? Please advise me on what else I should check in order to use the game again. Thank you.
Crimson heirloom pack not working
I bought 2 of the crimson heirloom packs and opened both and got epic lifeline amd loba skin out of it and planned on getting the rest of the event. But then it said I purchased 0/20 so do I risk being scammed by ea and not getting my heirloom because they aren't helping me?
Significant performance drop
Since about last week the performance of the game dropped significantly on what seems to be all systems, certainly my system and people I watch play. Personally I had to drop my framerate by 120 to get stable framerates again as it was feeling terrible. I'd love to hear a response if this is a problem that anyone is aware of or has a potential fix. Thank you.
APEX LEGENDS
Hi i have a ban in apex legends and trying to raise a dispute the problem is i can't raise a dispute because i don't see the ban in the first place the system telling me "You have no violations or appeals on your account." spoke with the support and got 0 help about it ofc i am sure i am in my account not other account
