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Apex freezing my whole laptop
Hello im having an issue where when im launching apex from steam after like 2-3 minutes in the game my entire pc freeze completely. i cant even alt tab or do anything even the mouse cursor don't move the only way to get out is to shutdown the PC with the on/off button. i try to re install the game, update the drivers, lower fps but nothing work it keep freezing every time im in the lobby. Can anyone help me please i never had this kind of problem before.1 player matchmaking Queue
Hello, last week I finally got unbanned from apex legends and I was excited to play the game again, but once I got on it wouldn’t let me matchmake, it would say “1 player in matchmaking” or sometimes it would go up to 2 players, I've tried everything, changing internet, deleting and reinstalling the game, cleared the cache, I've done it all and nothing seems to work, It kinda seems like I’m still “shadow banned” from the game because the ban on my account was a matchmaking ban, where i could still go into the game and look at things but i just couldn’t play anything, and its basically doing the same thing, but instead of it saying a countdown to when i could play it just is stuck on the one player thing. Ive read online that other people have had this problem, some for a few days to every a year, I thought the update that came out this morning could have fixed it but to my surprise its still doing the same thing. I hope this is a problem you guys help me with. Thank you for taking your time to read this.1 day suspension into account bug
Soo I got suspended for 1 day, no reason given. Now the suspensions lifted and my account is in matchmaking purgatory (1 player in que) for every mode even firing range. I've tried everything and spoken to ea support to no avail. Someone pls help me, or im gonna lose pred 💀
FPS drop when facing the map interior (even if only a wall is visible)
I’m experiencing a strange FPS drop in Apex Legends. When I stand near the edge of the map and face toward the inside of the map, my FPS drops significantly — even if the screen only shows a wall (from 200 down to around 100). However, when I face toward the outside of the map (toward the sky or ocean), the FPS stays high and stable, even with a wall in front of me. It feels like the game is still rendering the entire interior of the map behind the wall. In other words, it seems that occlusion culling (skipping hidden objects) or frustum culling (not rendering outside the camera view) isn’t working correctly. What’s even more confusing is that my GPU usage stays around 30–40% and my CPU around 50%, so both still have plenty of headroom — yet the FPS suddenly drops. This doesn’t look like a hardware bottleneck, but rather an issue with how the rendering load or draw calls are being managed. In older gameplay clips when I used to play with the FPS capped at 144, it was completely stable and never dropped below that. Something may have changed in the game or driver settings since then, causing this different behavior. For reference, all in-game graphics settings are set to “Low.” My NVIDIA Control Panel is also fully optimized for performance (Power management mode: Prefer maximum performance, Low latency mode: On, Shader cache: 10 GB, etc.). System: RTX 3070 / i7-11700 / 240Hz monitor / G-SYNC On / FPS cap 200 Has anyone else experienced the same issue? Or is there any known way to limit draw distance behind walls or force proper occlusion culling in this game?
Unlinking account issues
I've recently accidently linked my xbox account o a new steam profile(and my discord) unaware that progress is kept to the ea account and that there's a 6 month cooldown. anyone have any advice for getting in contact with ea support? I've tried contacting them on this account and the one I want to reconnect my xbox to but im not even getting the "help received" emails and it's been 2 weeks anyone have any advice for reaching ea support or know someone on the forums I can talk to in order to get help?
Huge fps drops
So I wasnt playing apex for like a year and before everything was smooth, im playing on lowest graphs because i like it that way and i was getting consistent 180 frames, but yesterday i downloaded it again and despite still getting the same 180 frames on same settings sometimes like 7-9 times per game my fps drops to like 10-18 and stays that way for a good couple of seconds very laggy, thats never happened to me, I've tried downloading DDU and reinstalling my drivers and changing settings and it didnt work for me. Im on 32gb ram ryzen 7 5800x and gtx 1070, could someone please help me figure it out so i can play the game please?
Lag spikes
lag spikes and packet loss spikes often occur, this can be very annoying in ranked. I have a wired internet connection (down: 230mbit, up: 70mbit). Im playing in Hungary, Mohacs, PC, EA app, windows 10. My internet is stable and continuous, several measurements confirm this. There is no packet loss during the game and the ping is also very low. The spikes suddenly appear for no reason, the communication between me and the server is interrupted. ASRock B450M STEEL LEGEND || Ryzen 7-5700X3D + ID-COOLING Frostflow X 280 || GAINWARD RTX 5070TI 16GB || Corsair VENGEANCE LPX 32GB || Gigabyte 850W Gen 5.0 - 80+ Gold || Kolink Stronghold CaseInfinetly Freezing
Whenever I queue into a match, the game freezes on the loading screen or loads me in but within 20-30 seconds it crashes. It also crashing after 10-20 seconds in the settings tab. I have to force-close it every time. I’ve already tried uninstalling GPU drivers with DDU and even rolling back to older versions, but nothing has helped. I also tried a bunch of the common fixes people recommend online, like: Verifying game files / repairing the game through Steam or EA Restarting my PC (and sometimes my router) before launching Disabling fullscreen optimizations / running the game as administrator Different launch options. My specs are RTX 5070 and i5 14600K.Apex legends Error on pc
when ever i run apex on my pc and load in my game glitches and in the top right where the currency's are they are all load and have -9999 on all and i can not select any thing at the top as it does load after a minute i get kick out and a message saying The cilent is not running the anti cheat or has failed the anti-cheat authentication can someone plz helpPhantom Inputs/Ghost inputs/Stuck & repeating inputs
I have a persistent phantom input / held-button issue that occurs only in Apex Legends. i’m using a DualSense Edge through Steams controller OS. It persists across controller firmware resets, HID (Human Interface Device) reinstalls, cache/config wipes, and GPU driver changes/updates. PC SPECS: GPU-RX 7900XT | CPU 7600X3D | Motherboard ASUS B650 PLUS WIFI | Fan Cooled My specs are more than powerful enough for it to be a hardware issue, and after a day of playing/troubleshooting this points to the issue being server related or patch related. This randomly popped up and became an issue two days ago after the latest Merry Mayhem patch. It does not occur in Steam controller tests or other games such as R5 RELOADED, This strongly indicates profile-side corruption. I need my Apex profile input data reset if possible or maybe patch this? EDIT: After further troubleshooting and testing i’ve found the issue is Steam + Recent patch related. To any Devs reading this or any unlucky soul going through the same problem as me. This problem only occurs when using steam OS for controller input/xinput. I tested this by going to native PlayStation controller input vis PlayStation accessories app and the problem has disappeared entirely. only when i go back to steam does this issue persist. TLDR: Steam Bad use Native. RESPAWN FIX. Thank you
A seven-year APEX player needs help
Dear EA Official, hello. I am a player from China. 2025 marks the seventh year I have been playing APEX. Over these seven years, I have had a very happy time in the game and made many interesting friends, some of whom have even become good friends in real life. So for me, APEX is not just a game; it’s more like a social platform that has helped me find hope to keep going amid the difficulties of real life. However, due to work reasons, the last time I played APEX was from the end of 2024 to the beginning of 2025. Recently, my friends and I returned to the game. But when I logged in, I was devastated. Initially, when I tried to log in via Steam, it showed that my account had been banned. I had never violated any game rules, so I applied to the official team for unbanning. Even after the unban, I still could not log in. When I tried to log in on Steam with the account named “坂本Lueluelue” (account: zyb_19980131), the game said I needed to register an EA account to play. But when I logged into the EA platform using my Steam account, it showed that my Steam account had been linked to an email starting with 1. Strangely, when I logged into this EA account starting with 1, it clearly showed that no Steam account was linked. However, I only have this one EA account, and when I logged into APEX from the EA platform, my game character was back to level 1, and all the money I had spent, my level, and my friends were gone. I once thought I might have remembered the EA account incorrectly, but when I checked my stats on apex.tracker.gg (which allows logging in via Steam), I found my account. However, it is no longer under my previous name (坂本Lueluelue) and has turned into a string of strange letters. At that point, I was certain my account had been stolen. I have contacted customer service at least five times, but they either said they couldn’t find the account or gave incoherent responses. I sincerely request the fair and just EA official team to investigate this matter, help me recover my account, and help me reconnect with my friends.Ultimate battle pass split 2 purchased but not received
Yesterday when the new battle pass split 2 came out I bought the ultimate edition for 9.99 and was charged on my card and received a receipt of purchase, yet no battle pass or the extra apex packs were added to my account. I’ve never experienced this issue with any game and support has been little to no help. I’ve paid for the product so it should be no problem adding it to my account. Please EA helplost all my progresses on apex psn account due to linking ea account
Ho, my name is Pietro i used to play apex a lot in the past, i’m talking about since 2020 to 2/3 years ago, i always played on the same account, my psn account (id: ninna2230), i was around level 400/450, had all the legends, a bunch of skins and stats since season 4. today i wanted to play apex again after a long time, so i went and reinstalled it, but when opening it i was asked to log into my ea account. personally i embee created one, so i did create one (this one where in writing from) with the same email that i used on my psn account with all my progresses, but then, after writing down the code i got sent by email, i received a message on the screen saying i couldnt log in in that account because it was already linked to the psn account (ninna2230, the account i was on while trying to open apex) so i went on the ea site and unlinked the two accounts (my storic psn account and my brand new ea account that i dont know how was linked to the psn account) to then log in form my ps4 in the screen that initially asked me to log into my ea account. so i put the code that was sent on my email in and this time it worked, it let me open apex, except for the fact that i LOST ALL MY PROGRESSES, i got logged in in a brand new apex account, level 1, no legends unlocked, no skins, all stats to 0. im beggin you EA, i need my account back, i played so so so much on it and i even spent money on it, and all of this seems to be gone now i dont know what to do, hope you will be albe to help me
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